Home
Back
Other types of fraud
 
Home
For Me
For My Business
For Corporates
Private Banking
Calculators
Rates + Pricing
About FNB + Legal
Contact Us + Tools
Careers at FNB

Close

Find a branch

Parkside

First National Bank of Namibia LTD
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992111
infonam@fnbnamibia.co.na

The Parkside branch also services RMB, Homeloans and WesBank clients.

RMB Namibia Tel: 061 2992340

RMB Corporate Banking
Tel: 061 2998446
infonam@fnbnamibia.com.na

WesBank
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992437
wesbank@fnbnamibia.com.na

Homeloans
C/O Fidel Castro & Independence Ave
Box 2150, Windhoek
Tel: 061 2992523 / 061 2992524
bonds@fnbnamibia.com.na

Close

Find a branch

Private Clients

C/O /Fidel Castro & Independence Ave
First Floor
Box 285, Windhoek
Tel: 061 2992838

Close

Find a branch

Grove Mall

C/O Chasie & Frankie Fredericks St, Ground Floor
Shop 44, The Grove Mall shopping centre
Box 35387, Kleine Kuppe, Windhoek
Tel:061 2992222

Close

Find a branch

Southern Industrial Area

P/Bag 5177, Ausspannplatz
info@fnbnamibia.com.na

Close

Find a branch

John Meinert

C/O Independence Ave & John Meinert St
Box 23043, Windhoek
Tel: 061 299 2222

Close

Find a branch

Prosperita

110 Nickel St, Prosperita
Box 285, Windhoek
el: 061 2992222

Close

Find a branch

Contact Centre
C/O Fidel Castro & Independence Ave
Box 285, Windhoek
el: 061 2992222

Close

Find a branch

Katutura

Pick n Pay Complex, Independence
Katutura
Box 62207, Katutura, Windhoek
Tel: 061 2992222
fnbkatutura@fnbnamibia.com.na

Close

Find a branch

Northern Industrial

16 Nguni St, Northern Industrial Area
Box 23043
Tel: 061 299 2222

Close

Find a branch

Private Wealth
C/O Fidel Castro & Independence Ave
Ground Floor
Box 285, Windhoek
Tel: 061 2998447

Close

Find a branch

Windhoek

207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222

Bureau de Change
207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222

Close

Find a branch

Aranos

First National Bank of Namibia LTD
17 Main St, Box 91 Aranos
Tel: 061 299 2222

Close

Find a branch

Eenhana

First National Bank of Namibia LTD
BH Complex Main Rd, Box 13407 Eenhana
Tel: 061 299 2222

Close

Find a branch

Gobasis

First National Bank of Namibia LTD
44 Church St, Box 14 Gobabis
Tel: 061 299 2222

Close

Find a branch

Grootfontein

First National Bank of Namibia LTD
Hage Geingob Ave, Box 30 Grootfontein
Tel: 061 2992222

Close

Find a branch

Henties Bay

First National Bank of Namibia LTD
C/O Jakkalsputz & Duineweg, Box 447 Henties Bay
Tel: 061 299 2222

Close

Find a branch

Karasburg

First National Bank of Namibia LTD
79 Main St
Tel: 063 270012
Fax: 063 270079

Close

Find a branch

Karibib

First National Bank of Namibia LTD
Main St Hidipo Hamutenya, Box 24 Karibib
Tel: 061 299 2222

Close

Find a branch

Katima Mulilo

First National Bank of Namibia LTD
Hage Geingob Drive, Erf 329 Katima Mulilo
Tel: 061 299 2222

Close

Find a branch

Keetmanshoop

First National Bank of Namibia LTD
76 Hampie Plichta Ave, Box 77 Keetmanshoop
Tel: 061 299 2222

Close

Find a branch

Luderitz

First National Bank of Namibia LTD
12 Bismarck St, Box 10 Luderitz
Tel: 061 299 2222

Close

Find a branch

Mariental

First National Bank of Namibia LTD
Erf 280 Dr Sam Nujoma Ave, Box 131 Mariental
Tel: 061 299 2222

Close

Find a branch

Nkurenkuru

First National Bank of Namibia LTD
Nkurenkuru Shopping Mall, Main Rd
Tel: 061 299 2222

Close

Find a branch

Okahao

First National Bank of Namibia LTD
Okahao-Tsandi main Road, Box 42 Okahao
Tel: 061 299 2222

Close

Find a branch

Okahandja

First National Bank of Namibia LTD
Shop 16, Okahandja Shopping Mall, Box 140
Tel: 061 299 2222

Close

Find a branch

Okakarara

First National Bank of Namibia LTD
89 John Tjikuua St, Box 212 Okakarara
Tel: 061 299 2222

Close

Find a branch

Okongo

First National Bank of Namibia LTD
Room no 16, Okongo Complex, Box 15216 Okongo
Tel: 061 299 2222

Close

Find a branch

Omuthiya

First National Bank of Namibia LTD
Omuthiya Shopping Centre, Shop no 10 Main Road Omuthiya
Box 19281 Omuthiya
Tel: 061 299 2222

Close

Find a branch

Ondangwa

First National Bank of Namibia LTD
37 Main Rd, First City Centre
Box 42, Ondangwa
Tel: 061 299 2222

Close

Find a branch

Ongwendiva

First National Bank of Namibia LTD
Tel: 061 299 2222
Area Office

Ongwediva
Shop 28-32, Oshana Mall, Main Road,
Tel: 061 299 2222
Box 3321,
Tel: 061 299 2222

Close

Find a branch

Opuwo

First National Bank of Namibia LTD
NDC Park 1, Main Road, P/Bag 3008 Opuwo
Tel: 061 299 2222

Close

Find a branch

Oranjemund

First National Bank of Namibia LTD
8th Avenue, Box 204 Oranjemund
Tel: 061 299 2222

Close

Find a branch

Oshakati

Oshakati Game
Game Shopping Complex, King Mandume Road
P/Bag 5510, Oshakati
Tel: 061 299 2222

First National Bank of Namibia LTD
Erf 272, Okatana, Main Road
P/Bag 5510, Oshakati
Tel: 061 299 2222

FNB Insurance Brokers Namibia (PTY) LTD
Office No 8, Oshakati Complex
Tel: 061 299 2222

Close

Find a branch

Otavi

First National Bank of Namibia LTD
No 13, Unie St, Box 81 Otavi
Tel: 061 299 2222

Close

Find a branch

Otjiwarongo

First National Bank of Namibia LTD
7 George St, Box 64 Otjiwarongo
Tel: 061 299 2222

Otjiwarongo Midway Agency
Hage Geingob St, Spar Complex, Shop no 2
Tel: 061 299 2222
Box 64 Otjiwarongo

Central North Area Office
196 Hage Geingob St, Box 2047 Otjiwarongo
Tel: 061 299 2222
Fax: 067 308805

FNB Insurance Brokers Namibia (PTY) LTD
44 Hage Geingob St, Box 667 Otjiwarongo
Tel: 061 299 2222
Fax: 067304438

Close

Find a branch

Outapi

First National Bank of Namibia LTD
Tsandi, Main Road, Box 35 Outapi
Tel: 061 299 2222

Close

Find a branch

Outjo

First National Bank of Namibia LTD
Erf 29, Shop 7, President Ave, Outjo Park, Box 16 Outjo
Tel: 061 299 2222

Close

Find a branch

Rehoboth

First National Bank of Namibia LTD
Erf 1, C/O Church & Bahnhoff, Block B, P/Bag 1008 Rehoboth
Tel: 061 299 2222

Close

Find a branch

Rosh Pinah

First National Bank of Namibia LTD
2 Lood St, Box 418 Rosh Pinah
Tel: 061 299 2222

Close

Find a branch

Rundu

First National Bank of Namibia LTD
Maria Mwengere Street
Box 149 Rundu
Tel: 061 299 2222

Close

Find a branch

Swakopmund

First National Bank of Namibia LTD
16 Tobias Hainyeko St, Box 1 Swakopmund
Tel: 061 299 2222

Mondesa
1040 C/O Independence & Mandume Ndemufayo Ave
Mondesa, Box

Close

Find a branch

Tsumeb

First National Bank of Namibia LTD
74A Presidents Ave, Box 251 Tsumeb
Tel: 061 299 2222

Close

Find a branch

Walvis Bay

First National Bank of Namibia LTD
138 Sam Nujoma Ave, Box1 Walvisbay
Tel: 061 299 2222

Kuisebmond
Shop 4& 5 Nataniel Mauxuilili Service Centre
Kuiseb Mall, Kuisebmond, Box 1819 Kuisebmond
Tel: 061 299 2222
Fax: 064 280501

WesBank Finance
No 5, 11 Road, Walvisbay
Box 2941, Windhoek
Tel: 061 299 2222
Fax: 064 203409

FNB Insurance Brokers Namibia (PTY) LTD
116 6 St, Box 1640 Walvis Bay
Tel: 061 299 2222
FNB Insurance Brokers complaints
fnbibcomplaints@fnbnamibia

Close

Find a branch

Klein Windhoek

No 9 Eaton Heights, Bassingthweighte St
Klein Windhoek
Box 285, Windhoek
Tel: 061 2992222

Close

Find a branch

Maerua Mall

1st Floor, Shop no 37
Maerua Mall Shopping Centre
Tel: 061 299 2222

Close

Find a branch

Please select
Parkside
Private Clients
Private Wealth
Grove Mall
John Meinert
Katutura
Maerua Mall
Northern Industrial
Prosperita
Windhoek
Aranos
Eenhana
Gobabis
Grootfontein
Henties Bay
Karibib
Katima Mulilo
Keetmanshoop
Luderritz
Mariental
Okahandja
Okahao
Okakarara
Okongo
Omuthiya
Ondangwa
Ongwediva
Opuwo
Oranjemund
Oshakati
Otavi
Otjiwarongo
Outapi
Outjo
Rehoboth
Rosh Pinah
Rundu
Swakopmund
Nkurenkuru
Tsumeb
Walvis Bay

Close

Find an ATM

Close

Close

Please select

For My Business

< R10m annual turnover

Close

Please select

For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

Close

Close

Daily Banking

Close

Tools

Register Forgot Username or Password Verify payments

Close

Menu

Bank Services Bank better

Switch to FNB

Product shop

Transact

DigiPlus Account By turnover Lifestyle accounts + overdraft Credit cards Young Professionals CardWise BankWise Regular Future Account Lifestart Account eWallet

Ways to bank

Digital Banking Branch + ATMs Contactless card Alternative Channels

Invest

Access immediately Access with notice Access after a fixed period Unit Trusts Global accounts Help me choose

Borrow

Home loans Personal loan Lifestart Student Loan Vehicle Finance

Forex

Foreign Exchange Solutions

Insure

Insurance

Rewards

FNB Rewards

Switch to FNB

Do it now!

Services

inContact Prepaid products Email statements Pay2Cell Cardless Cash Withdrawals

Bank better

Money Management

Close

Switch to FNB

Product shop

Transact

Business Account Business Credit Card eWallet Bulk Payments Ways to bank Merchant Services

Invest

48 Hour Cash Accelerator

Borrow

Vehicle finance Property finance

Industry Expertise

Agriculture Tourism banking Small and medium sized enterprises

Insure

Business Insurance

International Banking

Imports and Exports International Travel Treasury

Corporate

RMB Namibia

Integrated Tax Administration System

ITAS Guide

Close

Calculators

Budget Calculator Credit Card Budget Calculator Forex Rates Calculator Future Value Calculator Loan Investment Calculator Endowment - Projected Value of Savings Plan

Close

Product Rates

Savings + investments Cheque account Savings accounts Transmission savings

Pricing Guide

Retail Banking Business Banking

Rates

Forex rates Lending rates

Close

News + insights

News Housing index

Close

Terms + Conditions

Product Terms and Conditions Legal Matters

About Us

World of FNB

News + insights

News Housing index

Close

Talk to us + important numbers

For Me For My Business Environmental queries

Fraud + Disputes

Security Centre

Locators

ATM Locator Branch Locator

Tools

Software Downloads Glossary of Terms FNB Approved iSuppliers

Close

Switch to FNB...

Do it now!

Private Banking

Private Clients - Earn an income of N$750 000 to N$1,499 999 per annum, or with a NAV of N$10 million + Private Wealth - Earn an income of N$1.5m + or with a NAV of N$15 million

Close

Close

What you need to know about Card skimming

This is the illegal duplication of your bank card to clone it for use by perpetrators.

For example, your card is swiped on a card reader device that downloads your card details. These details are then used to create a duplicate card. This usually occurs when your card leaves your sight, e.g., at restaurants and petrol stations, or at a store participating in syndicate-related activities.

What can I do?

  • Don't let the card out of your sight when making payments.
  • Do not choose the same PIN for all of your credit, cheque or debit cards, so that if you lose one, the others will still be safe.
  • Review your account statements on a regular basis; query disputed transactions immediately.
  • Always check transaction slips for correct purchase amounts before you sign them and check them against your statement.
  • Read your card details when it is given back to you after every purchase.
  • Shred your card receipts before discarding them.

Close

Watch your back Shoulder surfing

This is when someone physically observes you as you enter your financial and personal information.

Example of shoulder surfing:

Your details (personal, banking, PIN) are stolen by another individual peering or watching your keystrokes while your are at an ATM or behind your PC.

Below are guidelines to protect you when using online banking, ATM and the internet.

Guard against shoulder surfing

Do

  • Always be aware of the people around you when entering or accessing your personal information.
  • Shield the keypad while entering your PIN.
  • Use the reflector mirrors at ATMs to observe people who are in close proximity to you.
  • Where possible, when using personal devices, find an area where you can sit or stand with your back to the wall.
  • Change passwords and PINs immediately if you suspect that someon has observed you entering that information.

Don't

  • Don't continue conversations with people when you are entering/typing passwords or PINs.
  • Don't verbalise passwords or PINs.
  • Don't expose your card numbers as people can memorise or take photos and videos of them.
  • Avoid long queues and busy areas to reduce the number of people who have the opportunity to shoulder surf.

Close

What you need to know about


Lost or stolen cards

If any one of your bank cards has been lost accidentally or stolen, it is important to report this immediately.

What can I do?

  1. Keep your PIN secret.
  2. Don't write your PIN down anywhere.
  3. Report any lost or stolen cards immediately.

Close

How to manage your credit cards safely

  1. Always keep your cards in a safe place.
  2. Immediately sign a new card as soon as you get it.
  3. Never let anyone take your card away from you to process a transaction. It needs to be in your field of view at all times.
  4. Don't enter your card details on public computers or internet cafes.
  5. Register for Verified by Visa.
  6. Memorise your CVV number.

Close

At an ATM

Do

  • Report suspicious items or people around ATMs to the bank.
  • Familiarise yourself with the look and feel of the ATM so that you are able to identify any foreign objects attached to it.
  • Follow the instructions on the ATM screen carefully.
  • Cancel the transaction immediately if you are disturbed or distracted.
  • Change your PIN if you believe it has been compromised.
  • Memorise your PIN and keep it confidential, never write it down or share it with anyone, not even with your family members or a bank official.
  • Choose a PIN that will not be easily guessed. Do not use your date of birth as a PIN.
  • Cover your PIN when punching it in to prevent shoulder surfing.
  • Secure your card and your cash in your wallet, handbag or pocket before leaving the ATM.
  • Should your card be retained by an ATM, contact your bank and block your card before you leave the ATM.

Don't

  • Do not request or accept help from anyone outside the branch.
  • Never force your card into the slot as it might have been tampered with.
  • Don't use ATMs where the card slot, keypad or screen has been tampered with.
  • Avoid withdrawing large sums of cash.

Other scams

Be aware that fraudsters are notorious for using various methods to perform unauthorised transactions.

Card fraud

Prevent fraud on your bank card

Card fraud is the unauthorised use of a credit card account following the theft of the account holder's personal information.

 

ATM fraud

Be vigilant at all times

The ATM is tampered with in an effort to place a card skimming device over the card slot, copying the card information once your card is inserted. A small camera captures the PIN. Strangers may also offer to help to get your card or PIN, or to replace it without your knowledge.

Safety tips
First National Bank of Namibia Limited, Reg. No. 2002/0180.