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Reset your Username or Password

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Reset your Username or Password

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This could help

Reset your Username or Password

You might have blocked your Online Banking Profile.

In order to unblock your profile, reset your username and password.


Simple + fast

  1. Dial *140*321# from your cellphone:
  2. Enter you Cellphone Banking PIN
  3. Select 'Banking'
  4. Select 'Payments'
  5. Select 'Pay2Cell'
  6. Enter cellphone number of the person you want to pay
  7. Enter the amount to wish to pay the person
  8. Confirm your transaction

You will then get a confirmation screen and an inContact notification if the amount is N$100.01 or more.

Please note
The payer must be a registered Cellphone Banking customer with an active transactional account. The beneficiary must be a registered Cellphone Banking
user, with access to inContact customer.


How to transfer money from eWallet to your savings/cheque account

  1. Launch the app
  2. Log in to the app with your FNB Online Banking password or via biometric authentication (fingerprint or face ID)
  3. Select the burger menu (the three bars on top left corner)
  4. Select transfers
  5. Scroll and select eWallet on the 'Transfer From' tab and your transactional account on the 'To' tab.
  6. Enter the amount you would like to transfer
  7. Enter any reference of your choice
  8. Please confirm the transfer by selecting 'Transfer' on the bottom right of the screen.
  9. Select 'Finish' to complete the transaction.
 


How to withdraw cash without a card

  1. Launch the app
  2. Select the Cardless cash withdrawals icon
  3. Log in using your FNB online banking password or via biometric authentication (fingerprint or face ID)
  4. Scroll and select the 'From' tab, to choose the account you would like to withdraw from, and then 'Amount' to select the amount you would like to withdraw.
  5. Confirm the transaction by selecting 'Confirm' at the bottom right corner of the app.
  6. A 5-digit PIN will be sent to your cellphone via SMS which you will then need to enter at your nearest FNB ATM to withdraw funds.
 


Download the FNB App


Get the FNB App for your smartphone

* Blackberry v10+ for smartphones only.



Get the FNB App for your tablet

Banking


Bank wherever the app takes you

Banking on the app is a fast, easy and convenient way to transact from the comfort of your home, or on the move. Everything you need is at your fingertips.

Accounts + Balances


Always know what your money's doing


Want to know the latest movement in your accounts? Simply login to view the balances of all your accounts linked to your banking profile.

Accounts are grouped into day-to-day accounts, investments, loans and eWallet for ease of use.

For more details on money going in and out of your account, view your transaction history.

 

Transfers


Stay balanced and move your funds

Transfer funds between your accounts in a few easy steps. Select 'Transfer', check the applicable accounts and change if necessary. Next, enter the amount and reference. Select 'Transfer' and you're done.

View your transfer history for transactions of up to 3 months.*

*Limited to 150 entries

 

Payments


Don't let bills slow you down

Choose the way you want to do your payments. Choose from once-off to paying a public recipient, where you select from a list of existing public entities (e.g. City of Windhoek, MTC)

Do the following payment types:

  • Create and pay bill
  • Pay TV (DStv, GOtv and BoxOffice)
  • GEO payments
  • Payments to beneficiaries
  • Create and edit payment beneficiaries
  • Once-off payments
  • Public Recipients (e.g. City of Windhoek, MTC, Edcon
  • View payments history and repeat payments
  • Send money with eWallet to any Namibian cellphone number
  • Send proof of payment to recipient
Payments via Pay2Cell
 
 

eWallet


You have their number. Now send them money


Need to pay someone but they do not have a bank account?

All you need is their cellphone number to send money to anyone in Namibia.

Full eWallet functionality on a cool new interface that is easy and convenient to use. Now even non-FNB customers can transact on the FNB Banking App for smartphones.

Transfer money from your eWallet to your savings/cheque account.

Cardless cash withdrawals


Get money in your pocket with the app in hand


Misplaced your wallet and need cash fast?

Use the Banking App to withdraw cash without a card.
 

GEO payments


Send or receive money within your reach


Need to pay someone or receive money without needing their account details or cellphone number?

If they are within 5km of you and have the Banking App on their smarthphone, GEO payments allows you to do the transaction safely and conveniently from one device to another.

Using the same GEO payments technology, customers can split the bill and add on tips making it more convenient for users to split the bill at a restaurant or when buying gifts.

 

Getting it made easy


FNB Banking App

How to get it

Download now