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Get in touch


This is how you can get hold of us when there's questions and comments from your side, or if you simply need more information.

Contact us on (061) 299 2222
or visit our website on www.fnbnamibia.com.na or send us an email to rewards@fnbnamibia.com.na

Seven goals


Although there are seven goal groups that will allow you to move up a reward level, there are only four reward levels. Keep in mind that you can hold more than one goal from any of the goal groups, but goals in the same goal group will be counted as a single reward level.

Requirements

Groups Gold Platinum Private Clients
Go Digital Have an FNB Gold Lifestyle Account or FNB Credit Card with a combined spend of N$3 000 - -
FNB Banking App Complete at least one financial transaction* a month using the FNB Banking App Complete at least two financial transaction* a month using the FNB Banking App Complete at least four financial transaction* a month using the FNB Banking App
Spend on debit or credit card - Have an FNB Credit Card and spend at least N$8 000 every month on your Credit Card Have an FNB Credit Card and spend at least N$18 000 every month on your Credit Card
Savings Have an FNB Linked Savings Pocket and grow your Savings Pocket balance monthly by N$300 Grow the balance in your savings pocket, demand deposit or notice account by N$1,500 per month Grow the balance in your savings pocket, demand deposit or notice account by N$3,000 per month
Investments Have an FNB Fixed, Notice or Demand Deposit Investment Account with a minimum balance of N$5 000 Have an FNB Fixed, Notice or Demand Deposit Investment Account with a minimum balance of N$100 000 Have an FNB Fixed, Notice or Demand Deposit Investment Account with a minimum balance of N$200 000
Loans Have an FNB loan** with an outstanding balance of N$5 000 or utilize the same amount on your FNB overdraft Have an FNB loan** with an outstanding balance of N$25 000 or utilize the same amount on your FNB overdraft Have an FNB loan** with an outstanding balance of N$50 000 or utilize the same amount on your FNB overdraft
Home Loan Have an FNB Home Loan with an outstanding balance of at least N$100 000 Have an FNB Home Loan with an outstanding balance of at least N$500 000 Have an FNB Home Loan with an outstanding balance of at least N$750 000

* Qualifying fnancial transactions include payments, transfers and purchases, but exclude debit orders, deposits and the viewing of accounts.

** Qualifying FNB Loans products include Overdraft, Revolving Loan or Personal Loan.

How to earn rewards


For example:

  • You have an FNB Gold Lifestyle Account and an FNB Gold Credit Card that meet the necessary requirements. You then buy N$200 worth of airtime.
  • Because of the products you hold and the way you did your banking, you are placed on reward level 3 because of the goals you've achieved and earn N$10 in your Linked Savings Pocket.
  • You also earn N$10 back for every N$100 you spend on paying for your fuel with your FNB Credit Card.

Earn

Rewards Gold Platinum Private Clients

Level 1
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend



1%
1%
0.25%
0.25%


1%
1%
0.5%
0.25%


1%
1%
1%
0.25%

Level 2
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend



2.5%
2.5%
0.5%
0.25%


2.5%
2.5%
1%
0.25%


2.5%
2.5%
1.5%
0.25%

Level 3
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend



5%
5%
1%
0.25%


5%
5%
1.5%
0.25%


5%
5%
2%
0.25%

Level 4
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend


10%
10%
1.5%
0.25%

10%
10%
2%
0.25%

10%
10%
2.5%
0.25%

Spend cap

Rewards Gold Platinum Private Clients

Level 1
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend


N$1 000
N$300
N$2 500
N$2 500

N$2 500
N$400
N$8 000
N$4 000

N$4 000
N$500
N$18 000
N$5 000

Level 2
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend


N$1 000
N$300
N$2 500
N$2 500

N$2 500
N$400
N$8 000
N$4 000

N$4 000
N$500
N$18 000
N$5 000

Level 3
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend


N$1 000
N$300
N$2 500
N$2 500

N$2 500
N$400
N$8 000
N$4 000

N$4 000
N$500
N$8 000
N$5 000

Level 4
Fuel on Credit Card
Airtime
Credit Card Spend
Debit Card Spend


N$1 000
N$300
N$2 500
N$2 500

N$2 500
N$400
N$8 000
N$4 000

N$4 000
N$500
N$18 000
N$5 000

Criteria disclaimer


Accounts must be in good standing* to qualify for FNB Rewards.
FNB Rewards are for free, however you have an option to opt out** from the rewards programme.

*An account that is in good standing means it isn't overdrawn, in arrears or in default, and you aren't undergoing sequestration or any legal process. This applies to all FNB Namibia and WesBank Accounts. **Consent means you have not 'opted out' the messages we've sent.

FNB Rewards


Bank with FNB and get rewarded

Earn Cash Back with FNB Rewards and have it paid into your free linked Savings Pocket every month, for you to spend, save or invest however you like. With the focus placed on finding new ways to help you save money and do more with your bank account, its never been this easy to earn Cash Back.

Qualify


Get ready to earn

Let's see if you meet the requirements. In order for you to earn Cash Back, your FNB Lifestyle Account must be active and in good standing, and you must have given Marketing Consent, allowing us to contact you in the future.

Check to see if you meet the minimum monthly deposit threshold in order to keep your Lifestyle Account in good standing:

  • Gold Lifestyle Account - N$2 500 minimum monthly deposit
  • Platinum Lifestyle Account - N$20 000 minimum monthly deposit
  • Private Clients Lifestyle Account - N$40 000 minimum monthly deposit
  • Private Wealth Lifestyle Account - N$60 000 minimum monthly deposit
 
 

Achieve


Move up a reward level

Once you qualify to earn Cash Back, you need to start working towards moving up to a higher reward level. The higher the level, the better the rewards!

Earn more Cash Back each month and move up a Reward Level by achieving a set of 7 banking goals that are clearly explained in the PDF's below.

Earn


It's easy to be rewarded

Once you've qualified and established a reward level, you'll be ready to start earning Cash Back on a monthly basis, for you to spend or save however you like.

The rewards tables below show the different rewards levels, and how you much Cash Back you could earn on each.

Rewards tables

 
 

Spend


Shop or save - it's up to you

You can transfer the Cash Back you've earned from your linked Savings Pocket to your Lifestyle Account to allow you to spend it whenever you need. If you'd rather save your Cash Back - great! You can leave your earnings your Savings Pocket and watch it grow.

You can access the money in your Linked Savings Pocket via any of the following channels:
Cellphone Banking, the FNB App, Online Banking or any FNB ATM.

Rewards made easy


Qualify, earn and spend your rewards

Qualifying criteria

  1. Have an active FNB Lifestyle Account that meets the minimum monthly deposit requirement:
    • Gold Lifestyle Account - N$2500
    • Platinum Lifestyle Account - N$20 000
    • Private Clients Lifestyle Account - N$40 000
    • Private Wealth Lifestyle Account - N$60 000
  2. Provide marketing consent to allow FNB to send marketing messages to you
  3. All FNB accounts in Good standing, meaning an active account, used at least once a month that is not in arrears, in default or not undergoing sequestration or any legal process.
    Once you start earning Cash Back, we will keep you updated with your monthly earnings via SMS.
Criteria disclaimer Marketing consent

How to get it

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