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Parkside

First National Bank of Namibia LTD
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992111
infonam@fnbnamibia.co.na

The Parkside branch also services RMB, Homeloans and WesBank clients.

RMB Namibia Tel: 061 2992340

RMB Corporate Banking
Tel: 061 2998446
infonam@fnbnamibia.com.na

WesBank
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992437
wesbank@fnbnamibia.com.na

Homeloans
C/O Fidel Castro & Independence Ave
Box 2150, Windhoek
Tel: 061 2992523 / 061 2992524
bonds@fnbnamibia.com.na

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Private Clients

C/O /Fidel Castro & Independence Ave
First Floor
Box 285, Windhoek
Tel: 061 2992838

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Grove Mall

C/O Chasie & Frankie Fredericks St, Ground Floor
Shop 44, The Grove Mall shopping centre
Box 35387, Kleine Kuppe, Windhoek
Tel:061 2992222

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Southern Industrial Area

P/Bag 5177, Ausspannplatz
info@fnbnamibia.com.na

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John Meinert

C/O Independence Ave & John Meinert St
Box 23043, Windhoek
Tel: 061 299 2222

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Prosperita

110 Nickel St, Prosperita
Box 285, Windhoek
el: 061 2992222

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Contact Centre
C/O Fidel Castro & Independence Ave
Box 285, Windhoek
el: 061 2992222

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Katutura

Pick n Pay Complex, Independence
Katutura
Box 62207, Katutura, Windhoek
Tel: 061 2992222
fnbkatutura@fnbnamibia.com.na

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Northern Industrial

16 Nguni St, Northern Industrial Area
Box 23043
Tel: 061 299 2222

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Private Wealth
C/O Fidel Castro & Independence Ave
Ground Floor
Box 285, Windhoek
Tel: 061 2998447

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Windhoek

207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222

Bureau de Change
207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222

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Aranos

First National Bank of Namibia LTD
17 Main St, Box 91 Aranos
Tel: 061 299 2222

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Eenhana

First National Bank of Namibia LTD
BH Complex Main Rd, Box 13407 Eenhana
Tel: 061 299 2222

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Gobasis

First National Bank of Namibia LTD
44 Church St, Box 14 Gobabis
Tel: 061 299 2222

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Grootfontein

First National Bank of Namibia LTD
Hage Geingob Ave, Box 30 Grootfontein
Tel: 061 2992222

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Henties Bay

First National Bank of Namibia LTD
C/O Jakkalsputz & Duineweg, Box 447 Henties Bay
Tel: 061 299 2222

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Karasburg

First National Bank of Namibia LTD
79 Main St
Tel: 063 270012
Fax: 063 270079

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Karibib

First National Bank of Namibia LTD
Main St Hidipo Hamutenya, Box 24 Karibib
Tel: 061 299 2222

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Katima Mulilo

First National Bank of Namibia LTD
Hage Geingob Drive, Erf 329 Katima Mulilo
Tel: 061 299 2222

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Keetmanshoop

First National Bank of Namibia LTD
76 Hampie Plichta Ave, Box 77 Keetmanshoop
Tel: 061 299 2222

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Luderitz

First National Bank of Namibia LTD
12 Bismarck St, Box 10 Luderitz
Tel: 061 299 2222

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Mariental

First National Bank of Namibia LTD
Erf 280 Dr Sam Nujoma Ave, Box 131 Mariental
Tel: 061 299 2222

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Nkurenkuru

First National Bank of Namibia LTD
Nkurenkuru Shopping Mall, Main Rd
Tel: 061 299 2222

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Okahao

First National Bank of Namibia LTD
Okahao-Tsandi main Road, Box 42 Okahao
Tel: 061 299 2222

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Okahandja

First National Bank of Namibia LTD
Shop 16, Okahandja Shopping Mall, Box 140
Tel: 061 299 2222

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Okakarara

First National Bank of Namibia LTD
89 John Tjikuua St, Box 212 Okakarara
Tel: 061 299 2222

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Okongo

First National Bank of Namibia LTD
Room no 16, Okongo Complex, Box 15216 Okongo
Tel: 061 299 2222

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Omuthiya

First National Bank of Namibia LTD
Omuthiya Shopping Centre, Shop no 10 Main Road Omuthiya
Box 19281 Omuthiya
Tel: 061 299 2222

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Ondangwa

First National Bank of Namibia LTD
37 Main Rd, First City Centre
Box 42, Ondangwa
Tel: 061 299 2222

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Ongwendiva

First National Bank of Namibia LTD
Tel: 061 299 2222
Area Office

Ongwediva
Shop 28-32, Oshana Mall, Main Road,
Tel: 061 299 2222
Box 3321,
Tel: 061 299 2222

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Opuwo

First National Bank of Namibia LTD
NDC Park 1, Main Road, P/Bag 3008 Opuwo
Tel: 061 299 2222

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Oranjemund

First National Bank of Namibia LTD
8th Avenue, Box 204 Oranjemund
Tel: 061 299 2222

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Oshakati

Oshakati Game
Game Shopping Complex, King Mandume Road
P/Bag 5510, Oshakati
Tel: 061 299 2222

First National Bank of Namibia LTD
Erf 272, Okatana, Main Road
P/Bag 5510, Oshakati
Tel: 061 299 2222

FNB Insurance Brokers Namibia (PTY) LTD
Office No 8, Oshakati Complex
Tel: 061 299 2222

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Otavi

First National Bank of Namibia LTD
No 13, Unie St, Box 81 Otavi
Tel: 061 299 2222

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Otjiwarongo

First National Bank of Namibia LTD
7 George St, Box 64 Otjiwarongo
Tel: 061 299 2222

Otjiwarongo Midway Agency
Hage Geingob St, Spar Complex, Shop no 2
Tel: 061 299 2222
Box 64 Otjiwarongo

Central North Area Office
196 Hage Geingob St, Box 2047 Otjiwarongo
Tel: 061 299 2222
Fax: 067 308805

FNB Insurance Brokers Namibia (PTY) LTD
44 Hage Geingob St, Box 667 Otjiwarongo
Tel: 061 299 2222
Fax: 067304438

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Outapi

First National Bank of Namibia LTD
Tsandi, Main Road, Box 35 Outapi
Tel: 061 299 2222

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Outjo

First National Bank of Namibia LTD
Erf 29, Shop 7, President Ave, Outjo Park, Box 16 Outjo
Tel: 061 299 2222

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Rehoboth

First National Bank of Namibia LTD
Erf 1, C/O Church & Bahnhoff, Block B, P/Bag 1008 Rehoboth
Tel: 061 299 2222

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Rosh Pinah

First National Bank of Namibia LTD
2 Lood St, Box 418 Rosh Pinah
Tel: 061 299 2222

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Rundu

First National Bank of Namibia LTD
Maria Mwengere Street
Box 149 Rundu
Tel: 061 299 2222

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Swakopmund

First National Bank of Namibia LTD
16 Tobias Hainyeko St, Box 1 Swakopmund
Tel: 061 299 2222

Mondesa
1040 C/O Independence & Mandume Ndemufayo Ave
Mondesa, Box

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Tsumeb

First National Bank of Namibia LTD
74A Presidents Ave, Box 251 Tsumeb
Tel: 061 299 2222

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Walvis Bay

First National Bank of Namibia LTD
138 Sam Nujoma Ave, Box1 Walvisbay
Tel: 061 299 2222

Kuisebmond
Shop 4& 5 Nataniel Mauxuilili Service Centre
Kuiseb Mall, Kuisebmond, Box 1819 Kuisebmond
Tel: 061 299 2222
Fax: 064 280501

WesBank Finance
No 5, 11 Road, Walvisbay
Box 2941, Windhoek
Tel: 061 299 2222
Fax: 064 203409

FNB Insurance Brokers Namibia (PTY) LTD
116 6 St, Box 1640 Walvis Bay
Tel: 061 299 2222
FNB Insurance Brokers complaints
fnbibcomplaints@fnbnamibia

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Klein Windhoek

No 9 Eaton Heights, Bassingthweighte St
Klein Windhoek
Box 285, Windhoek
Tel: 061 2992222

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Maerua Mall

1st Floor, Shop no 37
Maerua Mall Shopping Centre
Tel: 061 299 2222

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< R10m annual turnover

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News + insights

News Housing index

Cellphone Banking


To send money via Cellphone Banking:

  1. Dial *140*321#
  2. Enter cell banking pin (5 - digit)
  3. Select Send Money
  4. Select eWallet
  5. Select the account you want to Send Money From
  6. Key in the Cellphone number you want to send to
  7. Enter the amount you want to send
  8. Select Yes if you want to send the ATM pin to the receiver
  9. Confirm that all is correct (make sure you entered the right Cellphone number)

Online Banking


To Send Money via an FNB Online Banking:

  1. Log into Online Banking
  2. Select Send Money
  3. Select Once Off Payment (PIN)
  4. Enter Cellphone number and the amount
  5. Select the account you want to Send Money From
  6. Click on Send
  7. A confirmation screen with the details to which you wish to send money to will appear
  8. Click on confirm
  9. Enter your One Time PIN (OTP)
  10. Click on confirm

FNB ATM


To Send Money via an FNB ATM:

  1. Insert your card and enter your PIN
  2. Select More options
  3. Select Send Money
  4. Key in the Cellphone number you want to send money to and select Proceed
  5. Key in the amount you want to send money to and select Proceed
  6. Confirm that all the details are correct and select Proceed
  7. Remember to take your card

FNB Banking App


Send Money

  1. Login to FNB Banking
  2. Select 'Send Money'
  3. Select 'Send Money to eWallet'
  4. Select the account you want to send money from
  5. Enter the amount and cellphone you want to send to
  6. Select 'Send'
  7. Confirm

To send money using the FNB Banking App you need to download the app on your smartphone.


How to download the app

Simply visit your device's app store, search for the FNB Banking App and download!

Fees apply


eWallet Money Fee FNB App, Online Banking, ATM Cellphone Banking
N$0 to N$500 N$12.00 N$10.00
N$501 to N$2000 N$15.00 N$13.00
N$2001 to N$4000 N$30.00 N$28.00
N$4001 to N$5000 N$40.00 N$38.00

Reversal fee of N$25.00 will be charged for eWallet reversal requests

eWallet bulk send for business online banking is charged a fee of N$8.34 per transaction

eWallet balance


Penalty Fee:

Ensure that you send the eWallet to the correct number or a reversal fee of N$25 will be charged on reversals.

eWallet


A simple way to send money

FNB eWallet allows customers to send money to anyone with a valid Namibian cellphone number. The money is transferred instantly and can be used to withdraw cash from FNB ATM's, buy prepaid airtime, electricity and pay for DStv, GOtv and top up your Boxoffice account.

 

How it works


Instantly withdraw money and make prepaid payments


  • Money can be sent to anyone who has a valid Namibian cellphone number and the recipient does not need to have a bank account.
  • Any cellphone model can be used to send money or to receive money.
  • Money is instantly available in the eWallet.
  • Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms.
  • Recipients don't have to withdraw all the money at once.
  • They can also check the balance, get a mini statement, buy prepaid airtime, electricity and pay your or friends and family DStv, GOtv or top up Boxoffice accounts..
  • You can send money at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM.

eWallet Terms of Use

eWallet FAQ's

What's hot


It's for everyone

Send money to anyone with a valid Namibian cellphone number



It's simple

The recipient does not need a bank account or bank card



It's convenient

Send money at any time of the day



It's fast

Funds are available immediately



Ways to send


Send the way you want to

Cellphone Banking

View how to send money via Cellphone Banking

Read more

Online Banking

View how to send money via Online Banking

Read more

FNB ATM

View how to send money via an FNB ATM

Read more

FNB Banking App

View how to send via the FNB Banking App

Read more

Ways to use


Withdraw, buy + spend

When you receive an SMS notifying you that money has been sent to your cellphone, you can do the following

  • You can make a payment to anyone simply and easily.
  • Money can be sent to anyone who has a valid Namibian cellphone number and the recipient does not need to have a bank account.
  • Any cellphone model can be used to send money or to receive money.
  • Money is instantly available in the eWallet.
  • Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms.
  • Recipients don't have to withdraw all the money at once.
  • They can also check the balance, get a mini statement, buy prepaid airtime.
  • You can send money at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM.

*Please note:

Currently, FNB customers cannot Send Money from FNB Credit Card Accounts

 

How to receive money


Turn your phone into a wallet

You receive and SMS telling you that money has been sent

  1. 140*392# to 01 access the eWallet
  2. If you don't have airtime you can dial *140*999# to top up airtime first and then access you eWallet

  3. Select Get Cash
  4. You'll receive an SMS with a temporary ATM PIN which is valid for 4 hours
  5. Go to an FNB ATM
  6. At the ATM press the green button (enter/ proceed) and then eWallet Services
  7. Key in your Cellphone number and temporary ATM PIN
  8. Choose the amount of money to withdraw. Make sure that either your transaction has ended or that you press 'cancel' before leaving the ATM
 

Costs + limits


Fees apply

To send money to an eWallet from your FNB account

Read more

Daily limit

Send up to N$5 000 per day, per channel



eWallet balance

The FNB eWallet can hold up to N$5 000 which can be drawn at any FNB ATM

Read more

Doing it made easy


eWallet

How to get it

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Other ways to apply

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