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Cellphone Banking


To send money via Cellphone Banking:

  1. Dial *140*321#
  2. Enter cell banking pin (5 - digit)
  3. Select Send Money
  4. Select eWallet
  5. Select the account you want to Send Money From
  6. Key in the Cellphone number you want to send to
  7. Enter the amount you want to send
  8. Select Yes if you want to send the ATM pin to the receiver
  9. Confirm that all is correct (make sure you entered the right Cellphone number)

Online Banking


To Send Money via an FNB Online Banking:

  1. Log into Online Banking
  2. Select Send Money
  3. Select Once Off Payment (PIN)
  4. Enter Cellphone number and the amount
  5. Select the account you want to Send Money From
  6. Click on Send
  7. A confirmation screen with the details to which you wish to send money to will appear
  8. Click on confirm
  9. Enter your One Time PIN (OTP)
  10. Click on confirm

FNB ATM


To Send Money via an FNB ATM:

  1. Insert your card and enter your PIN
  2. Select More options
  3. Select Send Money
  4. Key in the Cellphone number you want to send money to and select Proceed
  5. Key in the amount you want to send money to and select Proceed
  6. Confirm that all the details are correct and select Proceed
  7. Remember to take your card

FNB Banking App


Send Money

  1. Login to FNB Banking
  2. Select 'Send Money'
  3. Select 'Send Money to eWallet'
  4. Select the account you want to send money from
  5. Enter the amount and cellphone you want to send to
  6. Select 'Send'
  7. Confirm

To send money using the FNB Banking App you need to download the app on your smartphone.


How to download the app

Simply visit your device's app store, search for the FNB Banking App and download!

Fees apply


Send Money Fee Amount Sent
N$10 N$20-N$2000
N$20 N$2000-N$4000
N$30 N$4000-N$5000

A dormancy fee of N$ 5.00 will be charged from an eWallet if the wallet has not been used for 6 months. To avoid this, dial *140*392# to activate the eWallet

Reversal fee of N$ 25.00 will be charged for eWallet reversal requests

eWallet bulk send for business online banking is charged a fee of N$6.52 per transaction

eWallet balance


Penalty Fee:

Ensure that you send the eWallet to the correct number or a reversal fee of N$25 will be charged on reversals.

eWallet


A simple way to send money

FNB eWallet allows customers to send money to anyone with a valid Namibian cellphone number. The money is transferred instantly and can be used to withdraw cash from FNB ATM's, buy prepaid airtime, electricity and pay for DStv, GOtv and top up your Boxoffice account.

 

How it works


Instantly withdraw money and make prepaid payments


  • Money can be sent to anyone who has a valid Namibian cellphone number and the recipient does not need to have a bank account.
  • Any cellphone model can be used to send money or to receive money.
  • Money is instantly available in the eWallet.
  • Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms.
  • Recipients don't have to withdraw all the money at once.
  • They can also check the balance, get a mini statement, buy prepaid airtime, electricity and pay your or friends and family DStv, GOtv or top up Boxoffice accounts..
  • You can send money at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM.

eWallet Terms of Use

eWallet FAQ's

What's hot


It's for everyone

Send money to anyone with a valid Namibian cellphone number



It's simple

The recipient does not need a bank account or bank card



It's convenient

Send money at any time of the day



It's fast

Funds are available immediately



Ways to send


Send the way you want to

Cellphone Banking

View how to send money via Cellphone Banking

Read more

Online Banking

View how to send money via Online Banking

Read more

FNB ATM

View how to send money via an FNB ATM

Read more

FNB Banking App

View how to send via the FNB Banking App

Read more

Ways to use


Withdraw, buy + spend

When you receive an SMS notifying you that money has been sent to your cellphone, you can do the following

  • You can make a payment to anyone simply and easily.
  • Money can be sent to anyone who has a valid Namibian cellphone number and the recipient does not need to have a bank account.
  • Any cellphone model can be used to send money or to receive money.
  • Money is instantly available in the eWallet.
  • Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms.
  • Recipients don't have to withdraw all the money at once.
  • They can also check the balance, get a mini statement, buy prepaid airtime.
  • You can send money at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM.

*Please note:

Currently, FNB customers cannot Send Money from FNB Credit Card Accounts

 

How to receive money


Turn your phone into a wallet

You receive and SMS telling you that money has been sent

  1. 140*392# to 01 access the eWallet
  2. If you don't have airtime you can dial *140*999# to top up airtime first and then access you eWallet

  3. Select Get Cash
  4. You'll receive an SMS with a temporary ATM PIN which is valid for 4 hours
  5. Go to an FNB ATM
  6. At the ATM press the green button (enter/ proceed) and then eWallet Services
  7. Key in your Cellphone number and temporary ATM PIN
  8. Choose the amount of money to withdraw. Make sure that either your transaction has ended or that you press 'cancel' before leaving the ATM
 

Costs + limits


Fees apply

To send money to an eWallet from your FNB account

Read more

Daily limit

Send up to N$5 000 per day, per channel



eWallet balance

The FNB eWallet can hold up to N$5 000 which can be drawn at any FNB ATM

Read more

Doing it made easy


eWallet

How to get it

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