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Parkside

First National Bank of Namibia LTD
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992111
infonam@fnbnamibia.co.na

The Parkside branch also services RMB, Homeloans and WesBank clients.

RMB Namibia Tel: 061 2992340

RMB Corporate Banking
Tel: 061 2998446
infonam@fnbnamibia.com.na

WesBank
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992437
wesbank@fnbnamibia.com.na

Homeloans
C/O Fidel Castro & Independence Ave
Box 2150, Windhoek
Tel: 061 2992523 / 061 2992524
bonds@fnbnamibia.com.na

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Ausspannplatz

C/O Tal & Schiniz St, Ausspannplatz
Box 5065, Ausspannplatz
Tel: 061 2992607

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Private Clients

C/O /Fidel Castro & Independence Ave
First Floor
Box 285, Windhoek
Tel: 061 2992838

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Grove Mall

C/O Chasie & Frankie Fredericks St, Ground Floor
Shop 44, The Grove Mall shopping centre
Box 35387, Kleine Kuppe, Windhoek
Tel:061 2992222

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Southern Industrial Area

P/Bag 5177, Ausspannplatz
info@fnbnamibia.com.na

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John Meinert

C/O Independence Ave & John Meinert St
Box 23043, Windhoek
Tel: 061 2998149

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Prosperita

110 Nickel St, Prosperita
Box 285, Windhoek
el: 061 2992222

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Contact Centre
C/O Fidel Castro & Independence Ave
Box 285, Windhoek
el: 061 2992222

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Katutura

Pick n Pay Complex, Independence
Katutura
Box 62207, Katutura, Windhoek
Tel: 061 2992222
fnbkatutura@fnbnamibia.com.na

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Khomasdal

Shop 24, 1st Floor, Khomas Grove
Khomasdal
Box 72037
Tel: 061 2992222

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Northern Industrial

16 Nguni St, Northern Industrial Area
Box 23043
Tel: 061 269380

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Old Power Station Branch

C/O Noble Armstrong St, Old Power Station
Southern Industrial Area
Tel: 061 415130

Business Banking
C/O Noble Armstrong St, Old Power Station
Tel: 061 411200

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Private Wealth
C/O Fidel Castro & Independence Ave
Ground Floor
Box 285, Windhoek
Tel: 061 2998447

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Wernhill Agency

C/O Fidel Castro & Mandume Ndemufayo St
Shop 40, Wernhill Shopping Centre
Box 195, Windhoek
Tel: 061 272959

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Windhoek

207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 2992111

Bureau de Change
207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 2992039

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Arandis

First National Bank of Namibia LTD
Shop 8, Arandis Convenience Centre Acacia & Aloe Road
Tel: 064 512600
Fax: 064 512614

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Aranos

First National Bank of Namibia LTD
17 Main St, Box 91 Aranos
Tel: 063 272035 / 063 272093

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Aussenkehr

First National Bank of Namibia LTD
Portion 101, No: 147 Farm Aussenkehr, Box 418 Rosh Pinah
Tel: 063 297431

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Eenhana

First National Bank of Namibia LTD
BH Complex Main Rd, Box 13407 Eenhana
Tel: 065 263217
Fax: 065 263216

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Gobasis

First National Bank of Namibia LTD
44 Church St, Box 14 Gobabis
Tel: 062 562067
Tel: 062 562068
Fax: 062 562475

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Grootfontein

First National Bank of Namibia LTD
Hage Geingob Ave, Box 30 Grootfontein
Tel: 061 2992222

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Henties Bay

First National Bank of Namibia LTD
C/O Jakkalsputz & Duineweg, Box 447 Henties Bay
Tel: 064 502700
Fax: 064 502707

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Karasburg

First National Bank of Namibia LTD
79 Main St
Tel: 063 270012
Fax: 063 270079

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Karibib

First National Bank of Namibia LTD
Main St Hidipo Hamutenya, Box 24 Karibib
Tel: 064 550024

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Katima Mulilo

First National Bank of Namibia LTD
Hage Geingob Drive, Erf 329 Katima Mulilo
Tel: 066 253711 / 066 253715 / 066 253714 / 066 253713
Fax: 066 254700

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Keetmanshoop

First National Bank of Namibia LTD
76 Hampie Plichta Ave, Box 77 Keetmanshoop
Tel: 063 228000 / 063 223311
Fax: 063 228017

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Luderitz

First National Bank of Namibia LTD
12 Bismarck St, Box 10 Luderitz
Tel: 063 202077

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Mariental

First National Bank of Namibia LTD
Erf 280 Dr Sam Nujoma Ave, Box 131 Mariental
Tel: 063 345100

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Nkurenkuru

First National Bank of Namibia LTD
Nkurenkuru Shopping Mall, Main Rd
Tel: 066 264700 / 061 2992999
Fax: 066 264729

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Okahao

First National Bank of Namibia LTD
Okahao-Tsandi main Road, Box 42 Okahao
Tel: 065 252044

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Ohangwena

First National Bank of Namibia LTD
Yetu Complex, Shop no 3, Main Road Oshikango
Box 779 Ohangwena
Tel: 065 266500

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Okahandja

First National Bank of Namibia LTD
Shop 16, Okahandja Shopping Mall, Box 140
Tel: 062 501081
Fax: 062 502070

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Okakarara

First National Bank of Namibia LTD
89 John Tjikuua St, Box 212 Okakarara
Tel: 067 317706

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Okongo

First National Bank of Namibia LTD
Room no 16, Okongo Complex, Box 15216 Okongo
Tel: 065 288427

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Omuthiya

First National Bank of Namibia LTD
Omuthiya Shopping Centre, Shop no 10 Main Road Omuthiya
Box 19281 Omuthiya
Tel: 065 244117

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Ondangwa

First National Bank of Namibia LTD
37 Main Rd, First City Centre
Box 42, Ondangwa
Tel: 065 2822000

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Ongwendiva

First National Bank of Namibia LTD
Tel: 065 234400
Area Office

Makalani Real Estate Complex, Marula St Ongwediva
Box 3321, Ongwediva
Tel: 065 232700

Ongwediva
Shop 28-32, Oshana Mall, Main Road,
Tel: 065232719
Box 3321,
Tel: 065234400

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Opuwo

First National Bank of Namibia LTD
NDC Park 1, Main Road, P/Bag 3008 Opuwo
Tel: 065 273273

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Oranjemund

First National Bank of Namibia LTD
8th Avenue, Box 204 Oranjemund
Tel: 060 230800

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Oshakati

Oshakati Game
Game Shopping Complex, King Mandume Road
P/Bag 5510, Oshakati
Tel: 065 220472

First National Bank of Namibia LTD
Erf 272, Okatana, Main Road
P/Bag 5510, Oshakati
Tel: 065 220466 / 065 220467 / 065 220984 / 065 220468

FNB Insurance Brokers Namibia (PTY) LTD
Office No 8, Oshakati Complex
Tel: 065 225328 / 065 225329

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Oshikuku

First National Bank of Namibia LTD
TIA Monica Complex, Sam Nujoma Street
Tel: 065 54694

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Otavi

First National Bank of Namibia LTD
No 13, Unie St, Box 81 Otavi
Tel: 067 234050

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Otjiwarongo

First National Bank of Namibia LTD
7 George St, Box 64 Otjiwarongo
Tel: 067 308300

Otjiwarongo Midway Agency
Hage Geingob St, Spar Complex, Shop no 2
Tel: 067 300100
Box 64 Otjiwarongo

Central North Area Office
196 Hage Geingob St, Box 2047 Otjiwarongo
Tel: 067 308800
Fax: 067 308805

FNB Insurance Brokers Namibia (PTY) LTD
44 Hage Geingob St, Box 667 Otjiwarongo
Tel: 067 304434 / 067 304435
Fax: 067304438

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Outipa

First National Bank of Namibia LTD
Tsandi, Main Road, Box 35 Outapi
Tel: 065 250309

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Outjo

First National Bank of Namibia LTD
Erf 29, Shop 7, President Ave, Outjo Park, Box 16 Outjo
Tel: 067 313002

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Rehoboth

First National Bank of Namibia LTD
Erf 1, C/O Church & Bahnhoff, Block B, P/Bag 1008 Rehoboth
Tel: 062 522051

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Rosh Pinah

First National Bank of Namibia LTD
2 Lood St, Box 418 Rosh Pinah
Tel: 063 290000

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Rundu

First National Bank of Namibia LTD
Maria Mwengere Street
Box 149 Rundu
Tel: 066 255057

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Swakopmund

First National Bank of Namibia LTD
16 Tobias Hainyeko St, Box 1 Swakopmund
Tel: 064 4012111

Mondesa
1040 C/O Independence & Mandume Ndemufayo Ave
Mondesa, Box

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Usakos

First National Bank of Namibia LTD
Theo Ben Gurirab St, Box 55 Usakos
Tel: 064 530002

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Tsumelo

First National Bank of Namibia LTD
74A Presidents Ave, Box 251 Tsumeb
Tel: 067 221794

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Walvis Bay

First National Bank of Namibia LTD
138 Sam Nujoma Ave, Box1 Walvisbay
Tel: 064 2018111

Kuisebmond
Shop 4& 5 Nataniel Mauxuilili Service Centre
Kuiseb Mall, Kuisebmond, Box 1819 Kuisebmond
Tel: 064 280500
Fax: 064 280501

WesBank Finance
No 5, 11 Road, Walvisbay
Box 2941, Windhoek
Tel: 064 202505 / 064 203526
Fax: 064 203409

FNB Insurance Brokers Namibia (PTY) LTD
116 6 St, Box 1640 Walvis Bay
Tel: 064 213800
FNB Insurance Brokers complaints
fnbibcomplaints@fnbnamibia

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Klein Windhoek

No 9 Eaton Heights, Bassingthweighte St
Klein Windhoek
Box 285, Windhoek
Tel: 061 2992222

Find a branch


Maerua Mall

1st Floor, Shop no 37
Maerua Mall Shopping Centre
Tel: 061 2997820

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Cellphone Banking


To send money via Cellphone Banking:

  1. Dial *140*321#
  2. Enter cell banking pin (5 - digit)
  3. Select Send Money
  4. Select eWallet
  5. Select the account you want to Send Money From
  6. Key in the Cellphone number you want to send to
  7. Enter the amount you want to send
  8. Select Yes if you want to send the ATM pin to the receiver
  9. Confirm that all is correct (make sure you entered the right Cellphone number)

Online Banking


To Send Money via an FNB Online Banking:

  1. Log into Online Banking
  2. Select Send Money
  3. Select Once Off Payment (PIN)
  4. Enter Cellphone number and the amount
  5. Select the account you want to Send Money From
  6. Click on Send
  7. A confirmation screen with the details to which you wish to send money to will appear
  8. Click on confirm
  9. Enter your One Time PIN (OTP)
  10. Click on confirm

FNB ATM


To Send Money via an FNB ATM:

  1. Insert your card and enter your PIN
  2. Select More options
  3. Select Send Money
  4. Key in the Cellphone number you want to send money to and select Proceed
  5. Key in the amount you want to send money to and select Proceed
  6. Confirm that all the details are correct and select Proceed
  7. Remember to take your card

FNB Banking App


Send Money

  1. Login to FNB Banking
  2. Select 'Send Money'
  3. Select 'Send Money to eWallet'
  4. Select the account you want to send money from
  5. Enter the amount and cellphone you want to send to
  6. Select 'Send'
  7. Confirm

To send money using the FNB Banking App you need to download the app on your smartphone.


How to download the app

Simply visit your device's app store, search for the FNB Banking App and download!

Fees apply


Send Money Fee Amount Sent
N$10 N$20-N$2000
N$20 N$2000-N$4000
N$30 N$4000-N$5000

A dormancy fee of N$ 5.00 will be charged from an eWallet if the wallet has not been used for 6 months. To avoid this, dial *140*392# to activate the eWallet

Reversal fee of N$ 25.00 will be charged for eWallet reversal requests

eWallet bulk send for business online banking is charged a fee of N$6.52 per transaction

eWallet balance


Penalty Fee:

Ensure that you send the eWallet to the correct number or a reversal fee of N$25 will be charged on reversals.

eWallet


A simple way to send money

FNB eWallet allows customers to send money to anyone with a valid Namibian cellphone number. The money is transferred instantly and can be used to withdraw cash from FNB ATM's, buy prepaid airtime, electricity and pay for DStv, GOtv and top up your Boxoffice account.

 

How it works


Instantly withdraw money and make prepaid payments


  • Money can be sent to anyone who has a valid Namibian cellphone number and the recipient does not need to have a bank account.
  • Any cellphone model can be used to send money or to receive money.
  • Money is instantly available in the eWallet.
  • Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms.
  • Recipients don't have to withdraw all the money at once.
  • They can also check the balance, get a mini statement, buy prepaid airtime, electricity and pay your or friends and family DStv, GOtv or top up Boxoffice accounts..
  • You can send money at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM.

eWallet Terms of Use

eWallet FAQ's

What's hot


It's for everyone

Send money to anyone with a valid Namibian cellphone number



It's simple

The recipient does not need a bank account or bank card



It's convenient

Send money at any time of the day



It's fast

Funds are available immediately



Ways to send


Send the way you want to

Cellphone Banking

View how to send money via Cellphone Banking

Read more

Online Banking

View how to send money via Online Banking

Read more

FNB ATM

View how to send money via an FNB ATM

Read more

FNB Banking App

View how to send via the FNB Banking App

Read more

Ways to use


Withdraw, buy + spend

When you receive an SMS notifying you that money has been sent to your cellphone, you can do the following

  • You can make a payment to anyone simply and easily.
  • Money can be sent to anyone who has a valid Namibian cellphone number and the recipient does not need to have a bank account.
  • Any cellphone model can be used to send money or to receive money.
  • Money is instantly available in the eWallet.
  • Recipients will be able access the money immediately at an FNB ATM without needing a bank card and without filling in any forms.
  • Recipients don't have to withdraw all the money at once.
  • They can also check the balance, get a mini statement, buy prepaid airtime.
  • You can send money at any time of the day or night via Cellphone Banking, FNB Online Banking, or at an FNB ATM.

*Please note:

Currently, FNB customers cannot Send Money from FNB Credit Card Accounts

 

How to receive money


Turn your phone into a wallet

You receive and SMS telling you that money has been sent

  1. 140*392# to 01 access the eWallet
  2. If you don't have airtime you can dial *140*999# to top up airtime first and then access you eWallet

  3. Select Get Cash
  4. You'll receive an SMS with a temporary ATM PIN which is valid for 4 hours
  5. Go to an FNB ATM
  6. At the ATM press the green button (enter/ proceed) and then eWallet Services
  7. Key in your Cellphone number and temporary ATM PIN
  8. Choose the amount of money to withdraw. Make sure that either your transaction has ended or that you press 'cancel' before leaving the ATM
 

Costs + limits


Fees apply

To send money to an eWallet from your FNB account

Read more

Daily limit

Send up to N$5 000 per day, per channel



eWallet balance

The FNB eWallet can hold up to N$5 000 which can be drawn at any FNB ATM

Read more

Doing it made easy


eWallet

How to get it

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Other ways to apply

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