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Parkside

First National Bank of Namibia LTD
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992111
infonam@fnbnamibia.co.na

The Parkside branch also services RMB, Homeloans and WesBank clients.

RMB Namibia Tel: 061 2992340

RMB Corporate Banking
Tel: 061 2998446
infonam@fnbnamibia.com.na

WesBank
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992437
wesbank@fnbnamibia.com.na

Homeloans
C/O Fidel Castro & Independence Ave
Box 2150, Windhoek
Tel: 061 2992523 / 061 2992524
bonds@fnbnamibia.com.na

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Ausspannplatz

C/O Tal & Schiniz St, Ausspannplatz
Box 5065, Ausspannplatz
Tel: 061 2992607

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Private Clients

C/O /Fidel Castro & Independence Ave
First Floor
Box 285, Windhoek
Tel: 061 2992838

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Grove Mall

C/O Chasie & Frankie Fredericks St, Ground Floor
Shop 44, The Grove Mall shopping centre
Box 35387, Kleine Kuppe, Windhoek
Tel:061 2992222

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Southern Industrial Area

P/Bag 5177, Ausspannplatz
info@fnbnamibia.com.na

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John Meinert

C/O Independence Ave & John Meinert St
Box 23043, Windhoek
Tel: 061 2998149

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Prosperita

110 Nickel St, Prosperita
Box 285, Windhoek
el: 061 2992222

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Contact Centre
C/O Fidel Castro & Independence Ave
Box 285, Windhoek
el: 061 2992222

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Katutura

Pick n Pay Complex, Independence
Katutura
Box 62207, Katutura, Windhoek
Tel: 061 2992222
fnbkatutura@fnbnamibia.com.na

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Khomasdal

Shop 24, 1st Floor, Khomas Grove
Khomasdal
Box 72037
Tel: 061 2992222

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Northern Industrial

16 Nguni St, Northern Industrial Area
Box 23043
Tel: 061 269380

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Old Power Station Branch

C/O Noble Armstrong St, Old Power Station
Southern Industrial Area
Tel: 061 415130

Business Banking
C/O Noble Armstrong St, Old Power Station
Tel: 061 411200

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Private Wealth
C/O Fidel Castro & Independence Ave
Ground Floor
Box 285, Windhoek
Tel: 061 2998447

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Wernhill Agency

C/O Fidel Castro & Mandume Ndemufayo St
Shop 40, Wernhill Shopping Centre
Box 195, Windhoek
Tel: 061 272959

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Windhoek

207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 2992111

Bureau de Change
207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 2992039

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Arandis

First National Bank of Namibia LTD
Shop 8, Arandis Convenience Centre Acacia & Aloe Road
Tel: 064 512600
Fax: 064 512614

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Aranos

First National Bank of Namibia LTD
17 Main St, Box 91 Aranos
Tel: 063 272035 / 063 272093

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Aussenkehr

First National Bank of Namibia LTD
Portion 101, No: 147 Farm Aussenkehr, Box 418 Rosh Pinah
Tel: 063 297431

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Eenhana

First National Bank of Namibia LTD
BH Complex Main Rd, Box 13407 Eenhana
Tel: 065 263217
Fax: 065 263216

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Gobasis

First National Bank of Namibia LTD
44 Church St, Box 14 Gobabis
Tel: 062 562067
Tel: 062 562068
Fax: 062 562475

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Grootfontein

First National Bank of Namibia LTD
Hage Geingob Ave, Box 30 Grootfontein
Tel: 061 2992222

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Henties Bay

First National Bank of Namibia LTD
C/O Jakkalsputz & Duineweg, Box 447 Henties Bay
Tel: 064 502700
Fax: 064 502707

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Karasburg

First National Bank of Namibia LTD
79 Main St
Tel: 063 270012
Fax: 063 270079

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Karibib

First National Bank of Namibia LTD
Main St Hidipo Hamutenya, Box 24 Karibib
Tel: 064 550024

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Katima Mulilo

First National Bank of Namibia LTD
Hage Geingob Drive, Erf 329 Katima Mulilo
Tel: 066 253711 / 066 253715 / 066 253714 / 066 253713
Fax: 066 254700

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Keetmanshoop

First National Bank of Namibia LTD
76 Hampie Plichta Ave, Box 77 Keetmanshoop
Tel: 063 228000 / 063 223311
Fax: 063 228017

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Luderitz

First National Bank of Namibia LTD
12 Bismarck St, Box 10 Luderitz
Tel: 063 202077

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Mariental

First National Bank of Namibia LTD
Erf 280 Dr Sam Nujoma Ave, Box 131 Mariental
Tel: 063 345100

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Nkurenkuru

First National Bank of Namibia LTD
Nkurenkuru Shopping Mall, Main Rd
Tel: 066 264700 / 061 2992999
Fax: 066 264729

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Okahao

First National Bank of Namibia LTD
Okahao-Tsandi main Road, Box 42 Okahao
Tel: 065 252044

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Ohangwena

First National Bank of Namibia LTD
Yetu Complex, Shop no 3, Main Road Oshikango
Box 779 Ohangwena
Tel: 065 266500

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Okahandja

First National Bank of Namibia LTD
Shop 16, Okahandja Shopping Mall, Box 140
Tel: 062 501081
Fax: 062 502070

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Okakarara

First National Bank of Namibia LTD
89 John Tjikuua St, Box 212 Okakarara
Tel: 067 317706

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Okongo

First National Bank of Namibia LTD
Room no 16, Okongo Complex, Box 15216 Okongo
Tel: 065 288427

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Omuthiya

First National Bank of Namibia LTD
Omuthiya Shopping Centre, Shop no 10 Main Road Omuthiya
Box 19281 Omuthiya
Tel: 065 244117

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Ondangwa

First National Bank of Namibia LTD
37 Main Rd, First City Centre
Box 42, Ondangwa
Tel: 065 2822000

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Ongwendiva

First National Bank of Namibia LTD
Tel: 065 234400
Area Office

Makalani Real Estate Complex, Marula St Ongwediva
Box 3321, Ongwediva
Tel: 065 232700

Ongwediva
Shop 28-32, Oshana Mall, Main Road,
Tel: 065232719
Box 3321,
Tel: 065234400

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Opuwo

First National Bank of Namibia LTD
NDC Park 1, Main Road, P/Bag 3008 Opuwo
Tel: 065 273273

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Oranjemund

First National Bank of Namibia LTD
8th Avenue, Box 204 Oranjemund
Tel: 060 230800

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Oshakati

Oshakati Game
Game Shopping Complex, King Mandume Road
P/Bag 5510, Oshakati
Tel: 065 220472

First National Bank of Namibia LTD
Erf 272, Okatana, Main Road
P/Bag 5510, Oshakati
Tel: 065 220466 / 065 220467 / 065 220984 / 065 220468

FNB Insurance Brokers Namibia (PTY) LTD
Office No 8, Oshakati Complex
Tel: 065 225328 / 065 225329

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Oshikuku

First National Bank of Namibia LTD
TIA Monica Complex, Sam Nujoma Street
Tel: 065 54694

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Otavi

First National Bank of Namibia LTD
No 13, Unie St, Box 81 Otavi
Tel: 067 234050

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Otjiwarongo

First National Bank of Namibia LTD
7 George St, Box 64 Otjiwarongo
Tel: 067 308300

Otjiwarongo Midway Agency
Hage Geingob St, Spar Complex, Shop no 2
Tel: 067 300100
Box 64 Otjiwarongo

Central North Area Office
196 Hage Geingob St, Box 2047 Otjiwarongo
Tel: 067 308800
Fax: 067 308805

FNB Insurance Brokers Namibia (PTY) LTD
44 Hage Geingob St, Box 667 Otjiwarongo
Tel: 067 304434 / 067 304435
Fax: 067304438

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Outipa

First National Bank of Namibia LTD
Tsandi, Main Road, Box 35 Outapi
Tel: 065 250309

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Outjo

First National Bank of Namibia LTD
Erf 29, Shop 7, President Ave, Outjo Park, Box 16 Outjo
Tel: 067 313002

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Rehoboth

First National Bank of Namibia LTD
Erf 1, C/O Church & Bahnhoff, Block B, P/Bag 1008 Rehoboth
Tel: 062 522051

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Rosh Pinah

First National Bank of Namibia LTD
2 Lood St, Box 418 Rosh Pinah
Tel: 063 290000

Find a branch


Rundu

First National Bank of Namibia LTD
Maria Mwengere Street
Box 149 Rundu
Tel: 066 255057

Find a branch


Swakopmund

First National Bank of Namibia LTD
16 Tobias Hainyeko St, Box 1 Swakopmund
Tel: 064 4012111

Mondesa
1040 C/O Independence & Mandume Ndemufayo Ave
Mondesa, Box

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Usakos

First National Bank of Namibia LTD
Theo Ben Gurirab St, Box 55 Usakos
Tel: 064 530002

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Tsumelo

First National Bank of Namibia LTD
74A Presidents Ave, Box 251 Tsumeb
Tel: 067 221794

Find a branch


Walvis Bay

First National Bank of Namibia LTD
138 Sam Nujoma Ave, Box1 Walvisbay
Tel: 064 2018111

Kuisebmond
Shop 4& 5 Nataniel Mauxuilili Service Centre
Kuiseb Mall, Kuisebmond, Box 1819 Kuisebmond
Tel: 064 280500
Fax: 064 280501

WesBank Finance
No 5, 11 Road, Walvisbay
Box 2941, Windhoek
Tel: 064 202505 / 064 203526
Fax: 064 203409

FNB Insurance Brokers Namibia (PTY) LTD
116 6 St, Box 1640 Walvis Bay
Tel: 064 213800
FNB Insurance Brokers complaints
fnbibcomplaints@fnbnamibia

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Klein Windhoek

No 9 Eaton Heights, Bassingthweighte St
Klein Windhoek
Box 285, Windhoek
Tel: 061 2992222

Find a branch


Maerua Mall

1st Floor, Shop no 37
Maerua Mall Shopping Centre
Tel: 061 2997820

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Find participating merchants


Visit any participating merchant and draw or purchase or do both, from your eWallet balance.

Find a merchant


Skip long ATM queues and conveniently draw cash with your shopping when swiping with your FNB debit card.

How Cash@Till works


Cash@Till allows you to use your FNB debit card to withdraw cash with your purchase on an enabled FNB point of sale/speedpoint at selected merchants.

Withdrawing cash is easy

  1. Take your purchase item to the till (for example: purchase item valued at N$10.00)
  2. Ask for any amount of cash from the till (for example: N$100.00 cash)
  3. Cashier will then swipe your card for N$110.00
  4. You will receive N$100.00 after the cashier has deducted the purchase item valued at N$10.00
  5. Walk away with your item and the cash.

Cash@Till is a card transaction, so you will need to swipe your FNB debit card and enter your PIN to pay for your purchase and draw cash.

How eWallet@Till works


Currently, eWallet recipients can perform the following cash-out functions:

  • Cash withdrawal at ATMs
  • Prepaid purchases on USSD, ATMs and on the FNB App.

You can now visit any participating retailer and withdraw or purchase, or do both from your eWallet balance.

Withdraw using eWallet@Till

  • Purchase and cash out using eWallet@Till - purchase items and withdraw funds at the same time
  • Purchase only - buy using the available funds in your eWallet
  • Cash out only - eWallet recipients can withdraw cash at retailers from their eWallet

What you need to know

  • To receive money via eWallet you need a valid cellphone number
  • Dial *140*392# to request an OTP (One Time PIN)
  • The 5-digit OTP received via SMS is only valid for 16 hours, irrespective of time of day received
  • The OTP is only valid for a single transaction, however, with eWallet@Till, you can purchase and withdraw using the same OTP, provided the transaction is taking place simultaneously

What you need to know


  • To use this service, you must receive money via FNB eWallet and have a valid cellphone number.
  • Have available funds in your eWallet
  • To request an OTP (One Time PIN), dial *140*392#
  • The OTP you receive via SMS is only valid for 16 hours, valid for a single transaction
  • You can purchase and withdraw using the same code, provided the transaction is taking place simultaneously

Find participating merchants

What is CashPlus?


  • CashPlus allows FNB customers and non-FNB customers to withdraw or deposit cash on FNB accounts at a CashPlus merchant using an OTP.
  • The transactions offered on CashPlus are: cash withdrawal, eWallet and cash deposit.
  • For cardless cash and eWallet withdrawals you will need to perform the transaction on the FNB App or Cellphone Banking to receive an OTP. You can then give this OTP to the cashier for assistance.
  • For cash deposits the OTP will be send via Cellphone Banking only. Should the cashier capture the transaction details on their CashPlus phone, the OTP will be forwarded to your phone. You will then need to read this OTP back to the cashier to complete the transaction.
  • Both merchant and customer need to use secure FNB Cellphone Banking or the FNB App to perform CashPlus transactions.
  • For Cellphone Banking standard airtime rates apply, but the FNB App is free for both merchant and customer.

How CashPlus works


Withdraw cash from an FNB account at an CashPlus enabled store

  • Request OTP using Cellphone Banking or the FNB App
  • Give the OTP to the cashier
  • Cashier will process the transaction and hand you the money

Withdraw cash from your eWallet at the CashPlus enabled store

  • Request OTP using Cellphone Banking or the FNB App
  • Give the OTP to the cashier
  • Cashier will process the transaction and hand you the money

Deposit cash on an FNB account at the CashPlus enabled store

  • Deposit method one:
    • Request for a deposit OTP on FNB Cellphone Banking
    • Give the money you wish to deposit and the OTP to the cashier
    • Cashier processes the transaction
    • Deposited amount will reflect on your account immediately
  • Deposit method two:
    • Give the money you wish to deposit to the cashier
    • Cashier processes the transaction
    • You will receive details with OTP, to confirm transaction
    • Give cashier the OTP to finalise the transaction
    • Deposited amount will reflect on your account immediately

Why CashPlus?


Customer

  • Convenience of proximity/no need to travel long distances
  • You no longer need to stick to banking hours
  • You pay a flat fee of N$10.00 on any amount

Merchant

  • Reduced cash deposit fees
  • Increased sales
  • Reduced cash handling risks
  • Merchant receives 20% commission of the withdrawal fee

Alternative channels


Withdraw, deposit and pay at tills

With our alternative channels Cash@Till, eWallet@Till and Cash Plus, you can now withdraw, deposit or pay conveniently at a selected merchant near you.

Cash@Till


Withdraw cash with your purchase

Cash@Till allows you to use your FNB debit card and withdraw cash with your purchase at a point of sale and speed points at selected merchants. No need to spend time queuing at the ATM and in the branch.

How Cash@Till works

 
 

eWallet@Till


Purchase and/or withdraw

You can now visit any participating retailer and withdraw or purchase, or do both from your eWallet balance.

How eWallet@Till works

What you need to know

CashPlus


Deposit or withdraw cash

CashPlus is a convenient way for both FNB & non-FNB customers to deposit and withdraw cash at an FNB CashPlus agent. All you need is a cellphone.

To use CashPlus, you need to be registered for Cellphone Banking or have the FNB App downloaded on to your device.

With CashPlus, you can also withdraw money from eWallet or buy prepaid airtime and electricity.

What is CashPlus?

How it works

Why CashPlus?

 

Doing it made easy


Alternative Channels

How to get it

Find a merchant