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Parkside

First National Bank of Namibia LTD
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992111
infonam@fnbnamibia.co.na

The Parkside branch also services RMB, Homeloans and WesBank clients.

RMB Namibia Tel: 061 2992340

RMB Corporate Banking
Tel: 061 2998446
infonam@fnbnamibia.com.na

WesBank
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992437
wesbank@fnbnamibia.com.na

Homeloans
C/O Fidel Castro & Independence Ave
Box 2150, Windhoek
Tel: 061 2992523 / 061 2992524
bonds@fnbnamibia.com.na

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Private Clients

C/O /Fidel Castro & Independence Ave
First Floor
Box 285, Windhoek
Tel: 061 2992838

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Grove Mall

C/O Chasie & Frankie Fredericks St, Ground Floor
Shop 44, The Grove Mall shopping centre
Box 35387, Kleine Kuppe, Windhoek
Tel:061 2992222

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Southern Industrial Area

P/Bag 5177, Ausspannplatz
info@fnbnamibia.com.na

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John Meinert

C/O Independence Ave & John Meinert St
Box 23043, Windhoek
Tel: 061 299 2222

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Prosperita

110 Nickel St, Prosperita
Box 285, Windhoek
el: 061 2992222

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Contact Centre
C/O Fidel Castro & Independence Ave
Box 285, Windhoek
el: 061 2992222

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Katutura

Pick n Pay Complex, Independence
Katutura
Box 62207, Katutura, Windhoek
Tel: 061 2992222
fnbkatutura@fnbnamibia.com.na

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Northern Industrial

16 Nguni St, Northern Industrial Area
Box 23043
Tel: 061 299 2222

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Private Wealth
C/O Fidel Castro & Independence Ave
Ground Floor
Box 285, Windhoek
Tel: 061 2998447

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Windhoek

207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222

Bureau de Change
207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222

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Aranos

First National Bank of Namibia LTD
17 Main St, Box 91 Aranos
Tel: 061 299 2222

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Eenhana

First National Bank of Namibia LTD
BH Complex Main Rd, Box 13407 Eenhana
Tel: 061 299 2222

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Gobasis

First National Bank of Namibia LTD
44 Church St, Box 14 Gobabis
Tel: 061 299 2222

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Grootfontein

First National Bank of Namibia LTD
Hage Geingob Ave, Box 30 Grootfontein
Tel: 061 2992222

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Henties Bay

First National Bank of Namibia LTD
C/O Jakkalsputz & Duineweg, Box 447 Henties Bay
Tel: 061 299 2222

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Karasburg

First National Bank of Namibia LTD
79 Main St
Tel: 063 270012
Fax: 063 270079

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Karibib

First National Bank of Namibia LTD
Main St Hidipo Hamutenya, Box 24 Karibib
Tel: 061 299 2222

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Katima Mulilo

First National Bank of Namibia LTD
Hage Geingob Drive, Erf 329 Katima Mulilo
Tel: 061 299 2222

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Keetmanshoop

First National Bank of Namibia LTD
76 Hampie Plichta Ave, Box 77 Keetmanshoop
Tel: 061 299 2222

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Luderitz

First National Bank of Namibia LTD
12 Bismarck St, Box 10 Luderitz
Tel: 061 299 2222

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Mariental

First National Bank of Namibia LTD
Erf 280 Dr Sam Nujoma Ave, Box 131 Mariental
Tel: 061 299 2222

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Nkurenkuru

First National Bank of Namibia LTD
Nkurenkuru Shopping Mall, Main Rd
Tel: 061 299 2222

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Okahao

First National Bank of Namibia LTD
Okahao-Tsandi main Road, Box 42 Okahao
Tel: 061 299 2222

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Okahandja

First National Bank of Namibia LTD
Shop 16, Okahandja Shopping Mall, Box 140
Tel: 061 299 2222

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Okakarara

First National Bank of Namibia LTD
89 John Tjikuua St, Box 212 Okakarara
Tel: 061 299 2222

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Okongo

First National Bank of Namibia LTD
Room no 16, Okongo Complex, Box 15216 Okongo
Tel: 061 299 2222

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Omuthiya

First National Bank of Namibia LTD
Omuthiya Shopping Centre, Shop no 10 Main Road Omuthiya
Box 19281 Omuthiya
Tel: 061 299 2222

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Ondangwa

First National Bank of Namibia LTD
37 Main Rd, First City Centre
Box 42, Ondangwa
Tel: 061 299 2222

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Ongwendiva

First National Bank of Namibia LTD
Tel: 061 299 2222
Area Office

Ongwediva
Shop 28-32, Oshana Mall, Main Road,
Tel: 061 299 2222
Box 3321,
Tel: 061 299 2222

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Opuwo

First National Bank of Namibia LTD
NDC Park 1, Main Road, P/Bag 3008 Opuwo
Tel: 061 299 2222

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Oranjemund

First National Bank of Namibia LTD
8th Avenue, Box 204 Oranjemund
Tel: 061 299 2222

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Oshakati

Oshakati Game
Game Shopping Complex, King Mandume Road
P/Bag 5510, Oshakati
Tel: 061 299 2222

First National Bank of Namibia LTD
Erf 272, Okatana, Main Road
P/Bag 5510, Oshakati
Tel: 061 299 2222

FNB Insurance Brokers Namibia (PTY) LTD
Office No 8, Oshakati Complex
Tel: 061 299 2222

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Otavi

First National Bank of Namibia LTD
No 13, Unie St, Box 81 Otavi
Tel: 061 299 2222

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Otjiwarongo

First National Bank of Namibia LTD
7 George St, Box 64 Otjiwarongo
Tel: 061 299 2222

Otjiwarongo Midway Agency
Hage Geingob St, Spar Complex, Shop no 2
Tel: 061 299 2222
Box 64 Otjiwarongo

Central North Area Office
196 Hage Geingob St, Box 2047 Otjiwarongo
Tel: 061 299 2222
Fax: 067 308805

FNB Insurance Brokers Namibia (PTY) LTD
44 Hage Geingob St, Box 667 Otjiwarongo
Tel: 061 299 2222
Fax: 067304438

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Outapi

First National Bank of Namibia LTD
Tsandi, Main Road, Box 35 Outapi
Tel: 061 299 2222

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Outjo

First National Bank of Namibia LTD
Erf 29, Shop 7, President Ave, Outjo Park, Box 16 Outjo
Tel: 061 299 2222

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Rehoboth

First National Bank of Namibia LTD
Erf 1, C/O Church & Bahnhoff, Block B, P/Bag 1008 Rehoboth
Tel: 061 299 2222

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Rosh Pinah

First National Bank of Namibia LTD
2 Lood St, Box 418 Rosh Pinah
Tel: 061 299 2222

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Rundu

First National Bank of Namibia LTD
Maria Mwengere Street
Box 149 Rundu
Tel: 061 299 2222

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Swakopmund

First National Bank of Namibia LTD
16 Tobias Hainyeko St, Box 1 Swakopmund
Tel: 061 299 2222

Mondesa
1040 C/O Independence & Mandume Ndemufayo Ave
Mondesa, Box

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Tsumeb

First National Bank of Namibia LTD
74A Presidents Ave, Box 251 Tsumeb
Tel: 061 299 2222

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Walvis Bay

First National Bank of Namibia LTD
138 Sam Nujoma Ave, Box1 Walvisbay
Tel: 061 299 2222

Kuisebmond
Shop 4& 5 Nataniel Mauxuilili Service Centre
Kuiseb Mall, Kuisebmond, Box 1819 Kuisebmond
Tel: 061 299 2222
Fax: 064 280501

WesBank Finance
No 5, 11 Road, Walvisbay
Box 2941, Windhoek
Tel: 061 299 2222
Fax: 064 203409

FNB Insurance Brokers Namibia (PTY) LTD
116 6 St, Box 1640 Walvis Bay
Tel: 061 299 2222
FNB Insurance Brokers complaints
fnbibcomplaints@fnbnamibia

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Klein Windhoek

No 9 Eaton Heights, Bassingthweighte St
Klein Windhoek
Box 285, Windhoek
Tel: 061 2992222

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Maerua Mall

1st Floor, Shop no 37
Maerua Mall Shopping Centre
Tel: 061 299 2222

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Parkside
Private Clients
Private Wealth
Grove Mall
John Meinert
Katutura
Maerua Mall
Northern Industrial
Prosperita
Windhoek
Aranos
Eenhana
Gobabis
Grootfontein
Henties Bay
Karibib
Katima Mulilo
Keetmanshoop
Luderritz
Mariental
Okahandja
Okahao
Okakarara
Okongo
Omuthiya
Ondangwa
Ongwediva
Opuwo
Oranjemund
Oshakati
Otavi
Otjiwarongo
Outapi
Outjo
Rehoboth
Rosh Pinah
Rundu
Swakopmund
Nkurenkuru
Tsumeb
Walvis Bay

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For My Business

< R10m annual turnover

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For My Business

< R10m annual turnover

For My Business

> R10m annual turnover

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Private Banking

Private Clients - Earn an income of N$750 000 to N$1,499 999 per annum, or with a NAV of N$10 million + Private Wealth - Earn an income of N$1.5m + or with a NAV of N$15 million

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Find participating merchants

Visit any participating merchant and draw or purchase or do both, from your eWallet balance.

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Find a merchant

Skip long ATM queues and conveniently draw cash with your shopping when swiping with your FNB debit card.

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How Cash@Till works

Cash@Till allows you to use your FNB debit card to withdraw cash with your purchase on an enabled FNB point of sale/speedpoint at selected merchants.

Withdrawing cash is easy

  1. Take your purchase item to the till (for example: purchase item valued at N$10.00)
  2. Ask for any amount of cash from the till (for example: N$100.00 cash)
  3. Cashier will then swipe your card for N$110.00
  4. You will receive N$100.00 after the cashier has deducted the purchase item valued at N$10.00
  5. Walk away with your item and the cash.

Cash@Till is a card transaction, so you will need to swipe your FNB debit card and enter your PIN to pay for your purchase and draw cash.

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How eWallet@Till works

Currently, eWallet recipients can perform the following cash-out functions:

  • Cash withdrawal at ATMs
  • Prepaid purchases on USSD, ATMs and on the FNB App.

You can now visit any participating retailer and withdraw or purchase, or do both from your eWallet balance.

Withdraw using eWallet@Till

  • Purchase and cash out using eWallet@Till - purchase items and withdraw funds at the same time
  • Purchase only - buy using the available funds in your eWallet
  • Cash out only - eWallet recipients can withdraw cash at retailers from their eWallet

What you need to know

  • To receive money via eWallet you need a valid cellphone number
  • Dial *140*392# to request an OTP (One Time PIN)
  • The 5-digit OTP received via SMS is only valid for 16 hours, irrespective of time of day received
  • The OTP is only valid for a single transaction, however, with eWallet@Till, you can purchase and withdraw using the same OTP, provided the transaction is taking place simultaneously

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What you need to know

  • To use this service, you must receive money via FNB eWallet and have a valid cellphone number.
  • Have available funds in your eWallet
  • To request an OTP (One Time PIN), dial *140*392#
  • The OTP you receive via SMS is only valid for 16 hours, valid for a single transaction
  • You can purchase and withdraw using the same code, provided the transaction is taking place simultaneously

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What is CashPlus?

  • CashPlus allows FNB customers and non-FNB customers to withdraw or deposit cash on FNB accounts at a CashPlus merchant using an OTP.
  • The transactions offered on CashPlus are: cash withdrawal, eWallet and cash deposit.
  • For cardless cash and eWallet withdrawals you will need to perform the transaction on the FNB App or Cellphone Banking to receive an OTP. You can then give this OTP to the cashier for assistance.
  • For cash deposits the OTP will be send via Cellphone Banking only. Should the cashier capture the transaction details on their CashPlus phone, the OTP will be forwarded to your phone. You will then need to read this OTP back to the cashier to complete the transaction.
  • Both merchant and customer need to use secure FNB Cellphone Banking or the FNB App to perform CashPlus transactions.
  • For Cellphone Banking standard airtime rates apply, but the FNB App is free for both merchant and customer.

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How CashPlus works

Withdraw cash from an FNB account at an CashPlus enabled store

  • Request OTP using Cellphone Banking or the FNB App
  • Give the OTP to the cashier
  • Cashier will process the transaction and hand you the money

Withdraw cash from your eWallet at the CashPlus enabled store

  • Request OTP using Cellphone Banking or the FNB App
  • Give the OTP to the cashier
  • Cashier will process the transaction and hand you the money

Deposit cash on an FNB account at the CashPlus enabled store

  • Deposit method one:
    • Request for a deposit OTP on FNB Cellphone Banking
    • Give the money you wish to deposit and the OTP to the cashier
    • Cashier processes the transaction
    • Deposited amount will reflect on your account immediately
  • Deposit method two:
    • Give the money you wish to deposit to the cashier
    • Cashier processes the transaction
    • You will receive details with OTP, to confirm transaction
    • Give cashier the OTP to finalise the transaction
    • Deposited amount will reflect on your account immediately

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Why CashPlus?

Customer

  • Convenience of proximity/no need to travel long distances
  • You no longer need to stick to banking hours
  • You pay a flat fee of N$10.00 on any amount

Merchant

  • Reduced cash deposit fees
  • Increased sales
  • Reduced cash handling risks
  • Merchant receives 20% commission of the withdrawal fee

Alternative channels

Withdraw, deposit and pay at tills

With our alternative channels Cash@Till, eWallet@Till and Cash Plus, you can now withdraw, deposit or pay conveniently at a selected merchant near you.

Find a merchant
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Find a merchant

Cash@Till

Withdraw cash with your purchase

Cash@Till allows you to use your FNB debit card and withdraw cash with your purchase at a point of sale and speed points at selected merchants. No need to spend time queuing at the ATM and in the branch.

How Cash@Till works

 
 

eWallet@Till

Purchase and/or withdraw

You can now visit any participating retailer and withdraw or purchase, or do both from your eWallet balance.

How eWallet@Till works

What you need to know

CashPlus

Deposit or withdraw cash

CashPlus is a convenient way for both FNB & non-FNB customers to deposit and withdraw cash at an FNB CashPlus agent. All you need is a cellphone.

To use CashPlus, you need to be registered for Cellphone Banking or have the FNB App downloaded on to your device.

With CashPlus, you can also withdraw money from eWallet or buy prepaid airtime and electricity.

What is CashPlus?

How it works

Why CashPlus?

 

Doing it made easy

Alternative Channels

How to get it

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First National Bank of Namibia Limited, Reg. No. 2002/0180.