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Our fraud prevention centre helps you and warns you of all the nasty scams and ploys that fraudsters use to steal your identity and your money!


Our fraud prevention centre helps you and warns you of all the nasty scams and ploys that fraudsters use to steal your identity and your money!

Popular scams during this time of year

Dating and Romance Scams

Dating and romance scams try to lower your defenses by appealing to your romantic or compassionate side. They play on emotional triggers to get you to provide money, gifts or personal details.

How to protect yourself from dating and romance scams:

  • Try to remove the emotion from your decision making no matter how caring or persistent they seem
  • Think twice before sending money to someone you have only recently met online or haven't met in person
  • Never provide credit card or online account details to anyone by e-mail
  • If you agree to meet in person, tell family and friends where you are going
  • Avoid any arrangement with a stranger that asks for up-front payment of funds

Holiday Scams

Criminals are exploiting potential holiday makers through falsely advertising holiday accommodation or timeshares on the Internet via classified adverts. Before you get trigger happy looking for the ideal holiday, it is important to know how to find legitimate accommodation packages and deals using your local classifieds.

Take these precautions to avoid being scammed:

  • Use search engines - If you're worried about a property, simply check it out yourself
  • Don't send money - Don't deposit or transfer money to an individual's bank account
  • Make some calls - Before you officially decide to book, give the owner or property manager a call and ask for references
  • Book direct - To completely avoid scams, it's best to shy away from adverts and check out properties from a reputable rental agency
  • Suspicious behaviour - Take notice of bad grammar in emails, foreign phone numbers, or if the owner/property manager is not responding to emails. These can all be warning signs

Classified Scams

While making classified transactions, be wary and vigilant to ensure that you are not a victim of crime. If situations make you feel uncomfortable, rather be safe and avoid the deal than lament being a victim later. Follow your gut feeling and let the other party know that you will never take any risk under any circumstances.

How can you prevent becoming a victim of this type of fraud:

  • If something sounds too good to be true, it most probably is
  • Don't be afraid to ask a buyer or seller questions; if they have nothing to hide no amount of questions should be unwelcome to them
  • If you're interested in buying something and the seller can't show you the item; don't pay them before you've inspected it
  • Don't hand over an item to a potential buyer unless you are 100 percent sure that the funds they've deposited are available in your account and that you're able to use it
  • Take note that some potential buyers ask money for petrol or airtime. Don't give potential buyers/sellers money for anything else except for the item that interests you
  • Sell on your terms; don't let a potential buyer dictate terms to you
  • Don't meet a potential buyer or seller in a dodgy area. Insist on meeting at your local police station or at a public area like a shopping mall
  • When it comes to company names used in a web based e-mail address, alarm bells should be going off (such as,,, etc)
  • Fraudsters also sometimes send victims a SMS which looks like an InContact message. Especially when they make arrangements to meet to exchange the merchandise

For tips on how to protect yourself from fraud, download our Fraud Information Guide.

These guidelines and information will help you prevent becoming a victim of different types of fraud like; ATM Fraud, Card Fraud and Skimming, eWallet Fraud, Cheque Fraud, Identity Theft and Phishing. It also includes important information on Internet Banking fraud and what to look out for, E-mail hacking, Cellphone Banking and Sim-Swaping, Money Laundering, Scams, Deposit and Refund and 419 Scams.