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ATM security


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

Card skimming


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

Online fraud


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

Shoulder surfing


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

Identity theft


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

Scams


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

Lost or stolen cards


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

SIM swap


Contact details

Telephone number
+27 (0)11 632 2226


Email
risk.online@fnb.co.za

Notifications


Monitor + control

Stay in touch with your finances with inContact (SMS + email) and authorise payments with OTPs.

inContact SMS + email


Stay inContact

With inContact you can keep track of money going in and out of your account for FREE

Manage transactions

Identify any unauthorised transactions and helps you to manage the funds on your accounts

Complete control

You decide when and how you want to receive messages about money going in and out of your account

Decline inContact

Decline inContact messages advises customers of why their transactions are declined

 

One time PIN (OTP)


Personal + unique


A One Time PIN (OTP) is a series of unique numbers sent via SMS or email to you to be entered when you do certain transactions on your account.