First National Bank of Namibia LTD
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992111
infonam@fnbnamibia.co.na
The Parkside branch also services RMB, Homeloans and WesBank clients.
RMB Namibia Tel: 061 2992340
RMB Corporate Banking
Tel: 061 2998446
infonam@fnbnamibia.com.na
WesBank
C/O Fidel Castro & Independence Ave
Box 195, Windhoek
Tel: 061 2992437
wesbank@fnbnamibia.com.na
Homeloans
C/O Fidel Castro & Independence Ave
Box 2150, Windhoek
Tel: 061 2992523 / 061 2992524
bonds@fnbnamibia.com.na
C/O /Fidel Castro & Independence Ave
First Floor
Box 285, Windhoek
Tel: 061 2992838
C/O Chasie & Frankie Fredericks St, Ground Floor
Shop 44, The Grove Mall shopping centre
Box 35387, Kleine Kuppe, Windhoek
Tel:061 2992222
C/O Independence Ave & John Meinert St
Box 23043, Windhoek
Tel: 061 299 2222
Contact Centre
C/O Fidel Castro & Independence Ave
Box 285, Windhoek
el: 061 2992222
Pick n Pay Complex, Independence
Katutura
Box 62207, Katutura, Windhoek
Tel: 061 2992222
fnbkatutura@fnbnamibia.com.na
16 Nguni St, Northern Industrial Area
Box 23043
Tel: 061 299 2222
Private Wealth
C/O Fidel Castro & Independence Ave
Ground Floor
Box 285, Windhoek
Tel: 061 2998447
207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222
Bureau de Change
207 Independence Ave, Windhoek
Box 285, Windhoek
Tel: 061 299 2222
First National Bank of Namibia LTD
17 Main St, Box 91 Aranos
Tel: 061 299 2222
First National Bank of Namibia LTD
BH Complex Main Rd, Box 13407 Eenhana
Tel: 061 299 2222
First National Bank of Namibia LTD
44 Church St, Box 14 Gobabis
Tel: 061 299 2222
First National Bank of Namibia LTD
Hage Geingob Ave, Box 30 Grootfontein
Tel: 061 2992222
First National Bank of Namibia LTD
C/O Jakkalsputz & Duineweg, Box 447 Henties Bay
Tel: 061 299 2222
First National Bank of Namibia LTD
79 Main St
Tel: 063 270012
Fax: 063 270079
First National Bank of Namibia LTD
Main St Hidipo Hamutenya, Box 24 Karibib
Tel: 061 299 2222
First National Bank of Namibia LTD
Hage Geingob Drive, Erf 329 Katima Mulilo
Tel: 061 299 2222
First National Bank of Namibia LTD
76 Hampie Plichta Ave, Box 77 Keetmanshoop
Tel: 061 299 2222
First National Bank of Namibia LTD
12 Bismarck St, Box 10 Luderitz
Tel: 061 299 2222
First National Bank of Namibia LTD
Erf 280 Dr Sam Nujoma Ave, Box 131 Mariental
Tel: 061 299 2222
First National Bank of Namibia LTD
Nkurenkuru Shopping Mall, Main Rd
Tel: 061 299 2222
First National Bank of Namibia LTD
Okahao-Tsandi main Road, Box 42 Okahao
Tel: 061 299 2222
First National Bank of Namibia LTD
Shop 16, Okahandja Shopping Mall, Box 140
Tel: 061 299 2222
First National Bank of Namibia LTD
89 John Tjikuua St, Box 212 Okakarara
Tel: 061 299 2222
First National Bank of Namibia LTD
Room no 16, Okongo Complex, Box 15216 Okongo
Tel: 061 299 2222
First National Bank of Namibia LTD
Omuthiya Shopping Centre, Shop no 10 Main Road Omuthiya
Box 19281 Omuthiya
Tel: 061 299 2222
First National Bank of Namibia LTD
37 Main Rd, First City Centre
Box 42, Ondangwa
Tel: 061 299 2222
First National Bank of Namibia LTD
Tel: 061 299 2222
Area Office
Ongwediva
Shop 28-32, Oshana Mall, Main Road,
Tel: 061 299 2222
Box 3321,
Tel: 061 299 2222
First National Bank of Namibia LTD
NDC Park 1, Main Road, P/Bag 3008 Opuwo
Tel: 061 299 2222
First National Bank of Namibia LTD
8th Avenue, Box 204 Oranjemund
Tel: 061 299 2222
Oshakati Game
Game Shopping Complex, King Mandume Road
P/Bag 5510, Oshakati
Tel: 061 299 2222
First National Bank of Namibia LTD
Erf 272, Okatana, Main Road
P/Bag 5510, Oshakati
Tel: 061 299 2222
FNB Insurance Brokers Namibia (PTY) LTD
Office No 8, Oshakati Complex
Tel: 061 299 2222
First National Bank of Namibia LTD
No 13, Unie St, Box 81 Otavi
Tel: 061 299 2222
First National Bank of Namibia LTD
7 George St, Box 64 Otjiwarongo
Tel: 061 299 2222
Otjiwarongo Midway Agency
Hage Geingob St, Spar Complex, Shop no 2
Tel: 061 299 2222
Box 64 Otjiwarongo
Central North Area Office
196 Hage Geingob St, Box 2047 Otjiwarongo
Tel: 061 299 2222
Fax: 067 308805
FNB Insurance Brokers Namibia (PTY) LTD
44 Hage Geingob St, Box 667 Otjiwarongo
Tel: 061 299 2222
Fax: 067304438
First National Bank of Namibia LTD
Tsandi, Main Road, Box 35 Outapi
Tel: 061 299 2222
First National Bank of Namibia LTD
Erf 29, Shop 7, President Ave, Outjo Park, Box 16 Outjo
Tel: 061 299 2222
First National Bank of Namibia LTD
Erf 1, C/O Church & Bahnhoff, Block B, P/Bag 1008 Rehoboth
Tel: 061 299 2222
First National Bank of Namibia LTD
2 Lood St, Box 418 Rosh Pinah
Tel: 061 299 2222
First National Bank of Namibia LTD
Maria Mwengere Street
Box 149 Rundu
Tel: 061 299 2222
First National Bank of Namibia LTD
16 Tobias Hainyeko St, Box 1 Swakopmund
Tel: 061 299 2222
Mondesa
1040 C/O Independence & Mandume Ndemufayo Ave
Mondesa, Box
First National Bank of Namibia LTD
74A Presidents Ave, Box 251 Tsumeb
Tel: 061 299 2222
First National Bank of Namibia LTD
138 Sam Nujoma Ave, Box1 Walvisbay
Tel: 061 299 2222
Kuisebmond
Shop 4& 5 Nataniel Mauxuilili Service Centre
Kuiseb Mall, Kuisebmond, Box 1819 Kuisebmond
Tel: 061 299 2222
Fax: 064 280501
WesBank Finance
No 5, 11 Road, Walvisbay
Box 2941, Windhoek
Tel: 061 299 2222
Fax: 064 203409
FNB Insurance Brokers Namibia (PTY) LTD
116 6 St, Box 1640 Walvis Bay
Tel: 061 299 2222
FNB Insurance Brokers complaints
fnbibcomplaints@fnbnamibia
No 9 Eaton Heights, Bassingthweighte St
Klein Windhoek
Box 285, Windhoek
Tel: 061 2992222
Online Banking offers the following banking services:
Make the most of your money.
We offer you a specialised team of Platinum Bankers to help you control your finances.
We offer guidance through the world of banking to simplify your banking experience.
To find out more, call us on 061 299 2222 or email us at
premier@fnbnamibia.com.na
Terms, conditions and rules apply.
Lost Card Protection and Card Replacement protects you in the event of non-PIN related fraud on your account if your card is lost or stolen. All you need to do is report the loss or theft immediately to the dedicated, 24-hour, toll-free, Lost Card hotline and provide written confirmation of this within 24 hours.
Lost/stolen cards - contact details
Credit and debit card cancellations
(061) 299 2999
(all hours)
| SCHEDULE OF BENEFITS (Persons up to the age of 70, not yet 71) | ||
| Limit per travel ticket purchased | ||
| Description | Benefit | Excess |
| Emergency Medical and Related Expenses | ||
| Emergency Medical Expenses - Local | N$175 000 | N$1 000 |
| Emergency Medical Expenses - International | N$10 million | N$2 000 |
| Related Expenses: | ||
| Medical Transportation, Evacuation and Repatriation | Included in Emergency Medical Expenses | |
| Visit by a family member | Included in Emergency Medical Expenses | |
| Return of Children | Included in Emergency Medical Expenses | |
| Return of Travel Companion | Included in Emergency Medical Expenses | |
| Burial, Cremation and Return of Mortal remains | Included in Emergency Medical Expenses | |
| Hospital Inconvenience | Included in Emergency Medical Expenses | |
| Emergency Assistance Services | ||
| Medical Referral | Service Only | |
| Medical Monitoring | Service Only | |
| Emergency Medicine | Service Only | |
| Medical Evacuation | Included in Emergency Medical Expenses | |
| Repatriation | Included in Emergency Medical Expenses | |
| Return of Mortal Remains | Included in Burial, Cremation and Return of Mortal Remains | |
| Transmission of Urgent Messages | Service Only | |
| Embassy Referral | Service Only | |
| Emergency Travel and Accommodation Arrangements | Service Only | |
| Legal Assistance | Included in Legal Expenses | |
| Bail | Service Only | |
| Return in case of death or imminent death of a close Relative | Service Only | |
| Loss of Travel Documents | Included in Loss of Cash and/or Travel Documents | |
| Cash advances | Service Only | |
| Personal Accident | Benefit | Excess |
| Emergency Medical Expenses - Local | N$750 000 | |
| Emergency Medical Expenses - Local | N$250 000 | |
| Cancellation and Curtailment | ||
| Cancellation of journey due to sudden death, illness or injury | N$10 000 | N$500 |
| Travel Delay | ||
| Travel Delay (Minimum Delay Period - 12 hours) | N$2 000 | |
| Personal Liability | N$2,5 million | |
| Hijack, Hostage or Wrongful Detention Inconvenience | ||
| Benefit per day | N$750 | |
| Maximum Benefit | N$10 000 | |
| Legal Expenses | N$5 000 | |
| Replacement Personnel | N$10 000 | |
| Luggage | ||
| Luggage - lost, stolen or damaged | N$3 000 | N$500 |
| Maximum Insured Value Per Item | N$1 000 | |
| Luggage Delay (Minimum Delay Period - 12 hours) | N$2 000 | |
| Loss of Cash and / or Travel Documents | N$1 500 | N$500 |
Please note: The table of features is a summary of the Travel Policy. It is essential that you obtain a copy of the full Travel Policy prior to commencing your journey. You may contact the Global Travel Insurance Helpdesk on 0861 490 100 and they will arrange for the policy to be sent to you.
| SCHEDULE OF BENEFITS (Persons up to the age of 75 (not yet 76) Limit per travel ticket purchased | ||
| Limit per travel ticket purchased | ||
| Description | Local | International |
| Section 1 | ||
| Emergency Medical and Related Expenses | R 100 000 | R 200 000 |
| Excess (1 to 60 days) | R 4 000 | R 4 000 |
| Excess (61 to 90 days) | R 5 000 | R 5 000 |
| Emergency Medical Due to War or Terrorism | R 100 000 | R 200 000 |
| Excess (1 to 60 days) | R 4 000 | R 4 000 |
| Excess (61 to 90 days) | R 5 000 | R 5 000 |
| Related Expenses | ||
| 1.1.1 Medical Transportation and Repatriation | Included in Emergency Medical Expenses | |
| 1.1.2 Visit by a family member | Included in Emergency Medical Expenses | |
| 1.1.3 Return of Travel Companion | Included in Emergency Medical Expenses | |
| 1.1.4 Burial, Cremation and Return of Mortal remains | Included in Emergency Medical Expenses | |
| 1.1.5 Hospital Inconvenience | R 200 / day - Total of R 3 000 | |
| Section 2 | ||
| 2.1 Medical Referral | Service Only | |
| 2.2 Medical Monitoring | Service Only | |
| 2.3 Emergency Medicine | Service Only | |
| 2.4 Evacuation | Refer to Section 1.1.1 | |
| 2.5 Repatriation | Refer to Section 1.1.1 | |
| 2.6 Return of Mortal Remains | Refer to Section 1.1.4 | |
| 2.7 Transmission of Urgent Messages | Service Only | |
| 2.8 Embassy Referral | Service Only | |
| 2.9 Emergency Travel and Accommodation Arrangements | Service Only | |
| 2.10 Legal Assistance | Refer to Section 7 | |
| 2.11 Bail | Service Only | |
| 2.12 Return in case of death or imminent death of a close Relative | Service Only | |
| 2.13 Loss of Travel Documents | Refer to Section 10 | |
| 2.14 Cash advances | Service Only | |
| Section 3 | ||
| 3.1 Cancellation | R 10 000 | R 10 000 |
| Excess | R 500 | R 500 |
| 3.2 Curtailment | R 10 000 | R 10 000 |
| Excess | R 500 | R 500 |
| Section 4 | ||
| Travel Delay | R 2 000 | R 2 000 |
| Minimum Delay Period | 12 hours | 12 hours |
| Section 5 | ||
| Personal Liability | R 2 500 000 | R 2 500 000 |
| Section 6 | ||
| Hijack, Hostage or Wrongful Detention Inconvenience | R 10 000 | R 10 000 |
| Benefit per day R 750 R 750 | R 750 | R 750 |
| Section 7 | ||
| Legal Expenses | R 5 000 | R 5 000 |
| Section 8 | ||
| Luggage | R 3 000 | R 3 000 |
| Excess | R 500 | R 500 |
| Maximum Insured Value Per Item | R 1 000 | R 1 000 |
| Section 9 | ||
| Luggage Delay | R 2 000 | R 2 000 |
| Minimum Delay Period | 12 hours | 12 hours |
| Section 10 | ||
| Loss of Cash and / or Travel Documents | R 1 500 | R 1 500 |
| Excess | R 500 | R 500 |
What you get
What you pay
Qualifying criteria
Contact details
What you get
Peace of mind - you are covered in the case of emergency Up to N$12.5 million cover for medical expenses Personal liability cover up to N$2.5 million
*Please note you need Adobe Acrobat Reader to open this file. Download Adobe Acrobat Reader free of charge.
Qualifying criteria
This offer only applies if you are under 70 and buy your travel tickets with FNB Credit Card. If you are between 70 and 75, we can offer you our travel insurance option for seniors.
Contact details
FNB Card Customer Enquiries: +264 61 299 2222+264 61 299 2213
Global Travel Insurance Help Desk: 0027 860 490 100.
Report fraudulent transactions instantly via the FNB Banking App.
Alternatively, contact us to report a fraudulent incident: 061 299 2222
Smart inContact
Activate Smart inContact to receive notifications and approve transactions with the app's intelligent, interactive messaging. Have more control over your account by setting up
alerts.
For any unknown or suspicious transactions you will be able to connect to the fraud helpline immediately.
When an attempt is made to login to your Online Banking profile via a PC or mobile device that hasn't been verified, you'll receive a notification via Smart inContact requesting
you to approve or verify the device.
If you suspect any unauthorised activity on your account you can connect to the fraud helpline immediately.
Protection in the event of a lost or stolen card.
Report a lost or stolen card within 24 hours of the incident to the dedicated, toll free, 24 hour hotline and FNB will assist in the event of a non-PIN related fraud incident on your
account before the card is cancelled.
Lost Card Protection may not apply if it is determined that you were careless in protecting your card or PIN.
In the event of your card being lost or stolen, call the Lost Card hotline immediately on 061 299 2222
Terms, conditions and rules apply.
Lost card? No problem. Manage your cards via the app.
Protection in the event of a lost or stolen card.
Report a lost or stolen card within 24 hours of the incident and FNB will assist in the event of a non PIN related fraud incident on your account before the card is cancelled.
Lost Card Protection may not apply if it is determined that you were careless in protecting your card or PIN.
At FNB we recognise that each person's needs are unique.
For this reason we have introduced personalised and competitive debit and credit interest rates. Call us or visit your nearest branch to fnd out more about your personalised
interest rate and how you can benefit from this service.
Terms and Conditions apply.
Enjoy up to 55 days interest free on purchases made on your straight FNB Credit Card facility. Purchases do not include cash transactions, traveller's cheque purchases and certain forex transactions.
Terms and Conditions apply.
The Credit Card Budget Facility is a convenient feature that allows you to choose from a range of repayment periods from 6 - 60 months It is ideal for making larger purchases and paying it off over longer periods of time. Any purchase in excess of N$200 can be placed on budget. The Budget Facility is linked to your FNB Credit Card and the monthly instalments are directly debited off your straight facility.
The Credit Card safety net.
Have the convenience of having your credit card account paid on time, every time!
Did you know that FNB Credit Card's Auto Payment Solution allows you to pay your account with ease and serves as a safety net? Have the convenience of having your credit card account paid automatically on time, every time. The Auto Payment Solution works with a 'built in' calculator which takes into account any pre-payments and deducts these amounts from the required debit order amount.
Credit cardholders can select one of six convenient Auto Payment Solutions which will be applied monthly to pay your account:
Benefits of an Auto Payment Solution:
Easy steps to set up an Auto Payment Solution:
Or
Call the number on the back of your credit card
On the payment due date, your amount payable (as per the payment option you have selected) will automatically be deducted from your bank account and your credit card will be credited subject to one day "uncleared effects"
With a Balance Transfer from FNB, you can consolidate your debt and make one repayment, as well as have a holistic view of all your payments in one statement.
Consolidate and transfer your outstanding debt (retail store debt, short term loans, personal loans and other credit card debt) into the budget facility of your FNB Credit Card and pay an interest rate of prime +1%, for the first 9 months, thereafter ruling interest rates will apply.
To switch to FNB and benefit from the promotional Balance Transfer rate, apply online or call 0860 FASTAP (0860 327827)
Terms, conditions and rules apply.
Bank on the go safely and securely with the FNB Banking App. As a registered Online Banking user, you can access the FNB Banking App. Access the FNB Banking App for free, and you'll pay no data fees.
Manage your money
Manage your card
Bank safely and securely 24/7 with Online Banking.
Online Banking is the convenient, real-time way to access your accounts. Pay, transfer, and invest easily from the comfort of your couch.
Banking Online is:
With Online Banking you can do your day-to-day banking:
You can take control and protect your account by:
You can also buy:
Register for Online Banking
Terms, conditions + rules apply.
Protect your card against fraudulent use online. Online Secure uses a One Time PIN (OTP) that is sent to you and comes at no extra cost. To activate Online Secure on your card, you must be an Online Banking user.
Online Secure is a free service and can easily be activated from your Online Banking profile.
Activate your card by logging on to your Online Banking profile and following these prompts:
How to use Online Secure when shopping online:
Enjoy a world-class banking experience with access to
a team of dedicated Platinum Bankers
Use the budget facility for purchases over N$200 to pay off your debt over a period that suits you best.
Ticket holders get comprehensive travel insurance, both locally and internationally.
Read more
Get access to additional funds when required and pay your monthly accounts via debit order and link additional cards to your card account.
Get automatic access to the FNB Rewards programme. By simply using your Platinum Credit Card for all your
purchases you can earn cash back of up to N$460 on your spending.
Earn up to N$ 460 cash back every month on your spending
Earn up to 12% cash back on Credit card swipes and 0.25% cash back on Debit card swipes
Earn up to 10% cash back on Credit card fuel swipes
Earn up to 10% cash back on airtime
Terms, conditions & rules apply.
Report fraud instantly via the app. Get alerts for every cent that goes in and out of your account.
A range of solutions to help you manage your cashflow.
A Personalised interest rate Up to 55 days interest free Budget facility Auto Payment Solution Balance transfer
Once you've been approved for this card, you
can collect your card at any FNB branch.
