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Online Banking


Online Banking offers the following banking services:

  • Transfer funds real-time between your FNB accounts
  • Make real-time payments to FNB account holders
  • Payments made during business hours to recipients holding accounts at other banks reflect in the account the next day
  • Create recurring payments to automatically pay your recipients
  • Make cross-border payments
  • Future date payments to up to one year in advance
  • Submit requests to stop cheques
  • Set up and maintain your recipients
  • Send a payment advice to any email address
  • Reference validation
  • View the real-time balances of all your FNB accounts
  • View up to 65 days of transaction history on certain accounts
  • View any uncleared funds and interest earned on certain accounts
  • Manage your investment accounts
  • Set up statements delivery online
  • You can view and download transaction history real-time

Lost Card Protection


Lost Card Protection and Card Replacement protects you in the event of non-PIN related fraud on your account if your card is lost or stolen. All you need to do is report the loss or theft immediately to the dedicated, 24-hour, toll-free, Lost Card hotline and provide written confirmation of this within 24 hours.

Lost/stolen cards - contact details

Credit and debit card cancellations
(061) 299 2999 (all hours)

Schedule of Benefits


SCHEDULE OF BENEFITS (Persons up to the age of 70, not yet 71)
Limit per travel ticket purchased
Description Benefit Excess
Emergency Medical and Related Expenses
Emergency Medical Expenses - Local N$175 000 N$1 000
Emergency Medical Expenses - International N$10 million N$2 000

Related Expenses:
Medical Transportation, Evacuation and Repatriation Included in Emergency Medical Expenses
Visit by a family member Included in Emergency Medical Expenses
Return of Children Included in Emergency Medical Expenses
Return of Travel Companion Included in Emergency Medical Expenses
Burial, Cremation and Return of Mortal remains Included in Emergency Medical Expenses
Hospital Inconvenience Included in Emergency Medical Expenses
Emergency Assistance Services
Medical Referral Service Only
Medical Monitoring Service Only
Emergency Medicine Service Only
Medical Evacuation Included in Emergency Medical Expenses
Repatriation Included in Emergency Medical Expenses
Return of Mortal Remains Included in Burial, Cremation and Return of Mortal Remains
Transmission of Urgent Messages Service Only
Embassy Referral Service Only
Emergency Travel and Accommodation Arrangements Service Only
Legal Assistance Included in Legal Expenses
Bail Service Only
Return in case of death or imminent death of a close Relative Service Only
Loss of Travel Documents Included in Loss of Cash and/or Travel Documents
Cash advances Service Only

Personal Accident Benefit Excess
Emergency Medical Expenses - Local N$750 000
Emergency Medical Expenses - Local N$250 000
Cancellation and Curtailment
Cancellation of journey due to sudden death, illness or injury N$10 000 N$500
Travel Delay
Travel Delay (Minimum Delay Period - 12 hours) N$2 000
Personal Liability N$2,5 million
Hijack, Hostage or Wrongful Detention Inconvenience
Benefit per day N$750
Maximum Benefit N$10 000
Legal Expenses N$5 000
Replacement Personnel N$10 000
Luggage
Luggage - lost, stolen or damaged N$3 000 N$500
Maximum Insured Value Per Item N$1 000
Luggage Delay (Minimum Delay Period - 12 hours) N$2 000
Loss of Cash and / or Travel Documents N$1 500 N$500

Please note: The table of features is a summary of the Travel Policy. It is essential that you obtain a copy of the full Travel Policy prior to commencing your journey. You may contact the Global Travel Insurance Helpdesk on 0861 490 100 and they will arrange for the policy to be sent to you.

Schedule of Benefits for Seniors


SCHEDULE OF BENEFITS (Persons up to the age of 75 (not yet 76) Limit per travel ticket purchased
Limit per travel ticket purchased
Description Local International
Section 1
Emergency Medical and Related Expenses R 100 000 R 200 000
Excess (1 to 60 days) R 4 000 R 4 000
Excess (61 to 90 days) R 5 000 R 5 000
Emergency Medical Due to War or Terrorism R 100 000 R 200 000
Excess (1 to 60 days) R 4 000 R 4 000
Excess (61 to 90 days) R 5 000 R 5 000
Related Expenses
1.1.1 Medical Transportation and Repatriation Included in Emergency Medical Expenses
1.1.2 Visit by a family member Included in Emergency Medical Expenses
1.1.3 Return of Travel Companion Included in Emergency Medical Expenses
1.1.4 Burial, Cremation and Return of Mortal remains Included in Emergency Medical Expenses
1.1.5 Hospital Inconvenience R 200 / day - Total of R 3 000
Section 2
2.1 Medical Referral Service Only
2.2 Medical Monitoring Service Only
2.3 Emergency Medicine Service Only
2.4 Evacuation Refer to Section 1.1.1
2.5 Repatriation Refer to Section 1.1.1
2.6 Return of Mortal Remains Refer to Section 1.1.4
2.7 Transmission of Urgent Messages Service Only
2.8 Embassy Referral Service Only
2.9 Emergency Travel and Accommodation Arrangements Service Only
2.10 Legal Assistance Refer to Section 7
2.11 Bail Service Only
2.12 Return in case of death or imminent death of a close Relative Service Only
2.13 Loss of Travel Documents Refer to Section 10
2.14 Cash advances Service Only
Section 3
3.1 Cancellation R 10 000 R 10 000
Excess R 500 R 500
3.2 Curtailment R 10 000 R 10 000
Excess R 500 R 500
Section 4
Travel Delay R 2 000 R 2 000
Minimum Delay Period 12 hours 12 hours
Section 5
Personal Liability R 2 500 000 R 2 500 000
Section 6
Hijack, Hostage or Wrongful Detention Inconvenience R 10 000 R 10 000
Benefit per day R 750 R 750 R 750 R 750
Section 7
Legal Expenses R 5 000 R 5 000
Section 8
Luggage R 3 000 R 3 000
Excess R 500 R 500
Maximum Insured Value Per Item R 1 000 R 1 000
Section 9
Luggage Delay R 2 000 R 2 000
Minimum Delay Period 12 hours 12 hours
Section 10
Loss of Cash and / or Travel Documents R 1 500 R 1 500
Excess R 500 R 500

Please note: The table of features is a summary of the Travel Policy. It is essential that you obtain a copy of the full Travel Policy prior to commencing your journey. You may contact the Global Travel Insurance Helpdesk on 0861 490 100 and they will arrange for the policy to be sent to you.

Travel Insurance for Seniors


What you get

What you pay

  • Up to 31 days - N$435
  • Up to 62 days - N$525
  • Up to 92 days - N$640

Qualifying criteria

  • You need to be between 70 to 75 years of age
  • You need to have an FNB Credit Card account

Contact details

  • FNB Card Customer Enquiries: +264 61 299 2222 or +264 61 299 2213
  • Global Travel Insurance Help Desk: 0027 860 490 100

Comprehensive Global Travel Insurance


  • The Comprehensive Global Travel Insurance includes up to N$12.5 million medical expenses and personal liability cover, as well as providing cover against personal accident, cancellation, travel delay and lost, stolen or damaged luggage
  • By purchasing travel tickets at full fare on an FNB Credit Card, prior to the departure, ticket holders are automatically covered for the first 90 days of the journey

What you get

Peace of mind - you are covered in the case of emergency Up to N$12.5 million cover for medical expenses Personal liability cover up to N$2.5 million

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Qualifying criteria

This offer only applies if you are under 70 and buy your travel tickets with FNB Credit Card. If you are between 70 and 75, we can offer you our travel insurance option for seniors.

Contact details

FNB Card Customer Enquiries: +264 61 299 2222+264 61 299 2213

Global Travel Insurance Help Desk: 0027 860 490 100.

Credit cards

Gold Credit Card

The Gold Credit Card offers high credit limits as well as privileges to support your lifestyle.

  • Get up to 55 days interest-free credit
  • Daily ATM withdrawals of up to N$2 000
  • Boost your buying power
  • View pricing guide

What you get


FREE with your Gold Credit Card


  • Free inContact
  • Free Online Banking subscription
  • Up to 55 days interest-free credit
  • No need to carry cash
 

What's hot


Flexibility

Use the budget facility for purchases over N$200 to pay off your debt over a period that suits you best.

Generous credit limit

You have access to generous credit limits and various value added services.

Convenience

Get access to additional funds when required and pay your monthly accounts via debit order.

Easy card management

Link additional cards to your card account.

Global Travel Insurance

Ticket holders get comprehensive travel insurance, both locally and internationally.

Read more

Lost Card Protection

Get Lost Card Protection should your credit card be lost or stolen

Read more

Simple account management


It's easy, secure + FREE

Manage your accounts on the go, wherever, whenever you want.

Getting it made easy


Gold Credit Card

Qualifying criteria

  1. Earn between N$180 000 to N$419 988 per year
  2. You must be a Namibian citizen or permanent resident

How to get it

Call me back

Other ways to apply

Contact us

Find a branch

Documents needed

  • You will need to bring your ID
  • Payslip stamped by your HR department (six months payslips if salary is commission based)
  • Six months bank statements if not banking with FNB

Once you've been approved for this card, you can collect your card at any FNB branch (all Windhoek-based cards should be collected at FNB Credit Cards, Conner of John Meinert branch)