Smart inContact uses secure messaging via the Banking App, for you to manage and approve certain transactions when banking online.
For any unknown or suspicious transactions you will be able to connect to the fraud helpline immediately.
Smart inContact on the Banking App can be set from N$0.01, giving you full control of money going in and out of your account.
Report fraud for any suspicious swipes, withdrawals, payments, transfers and more.
We have changed the way you approve transactions that require authorisation while banking online.
Instead of receiving your OTP via SMS, Smart inContact uses interactive messaging via the Banking App, so that you can approve these transactions securely.
This means that you are not vulnerable against fraudsters attempting to perform a SIM swap on your number.
You will be notified via the app of all account activity such as payments, deposits and swipes. If these are not authorised by you, you will be able to report fraud immediately.
Have more control of money going in and out of your account by personalising your Smart inContact settings.
Your Smart inContact alert amount can be set from N$0.01 (this is the minimum amount that will trigger a Smart inContact message on your app when a transaction is performed on your account).
This is just another safety measure to ensure your online banking stays secure.
Smart inContact provides you with the means to easily and quickly report fraud via the app for any suspicious swipes, withdrawals, debit orders, payments, transfers and more.